Handling Calls
41-001451-00 REV00 – 07.2011 122
Handling Calls
When you are connected to a call, you can use the softkeys or hard keys on the phone to place a call on hold, transfer a call,
or conference.

Placing a Call on Hold

You can place an active call on hold by pressing the Hold key. When you place a call on hold, only your phone can
retrieve the call.
To place a call on hold
The line/call appearance light begins to flash slowly and after a short time the phone beeps softly to remind you that you
still have a call on hold. The screen displays "Call Held" with the line number the call is held at the phone.

When on Hold

To let your caller know that they are still on hold, music plays softly (if this has been set up for your system). The call/line
appearance light for the line you are on remains solid to indicate that you are still connected.
IP Phone UI
1. Connect to the call (if not already connected).
2. Press the Hold key.
Note:
If you are connected to another call, the phone does not beep to remind you that you still have a call on hold.
L1 John Smith
Tue May 17 10:19am
L1 Hold
201
Keri March
L1 John Smith
Tue May 17 10:19am
L1 Connected
>201
Keri March