Main
Software License Agreement
Content
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Making Calls
Receiving Calls
Handling Calls
Managing Calls
Additional Features
Available Features Enabled by Administrators
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Welco me
About this Guide
Documentation
Phone Features
Welcome
Requirements
Installation and Setup
Getting Started
Plugging in and Starting the Phone
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Network Connected/Network Disconnected
Idle Screen
Idle Screen With Softkeys/Programmable Keys Configured
Idle Screen with Voicemail Messages
Screen Display After Picking Up the Handset
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IP Phone Keys
11
Key Descriptions
Mute
L3
L2
L1
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Keypad Ke ys
Methods for Customizing Your Phone
Phone Options via the IP Phone UI
Simplified Options Menu
Using the IP Phone UI
Phone Options via the Aastra Web UI
Using the Aastra Web UI
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19
Phone Status
Phone Status via IP Phone UI
21
Finding Your Phones IP Address
The IP address of your 6735i IP phone displays in the "IP Address" field.
1. Press to enter the Options List. 2. Scroll to Phone Status and press Select.
3. Scroll to IP&MAC Addresses and press Select.
Phone Status via the Aastra Web UI
SIP Account Status
23
SIP Account Status
The following table describes the status conditions that can display for the account.
Customizing Your Phone
Ring Tones and Tone Sets
Ring Tones
Ring Tone Sets
Configuring Ring Tones and Tone Sets
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Contrast Level
Setting Contrast Level
Backlight
Setting the Backlight
Live Dialpad*
Enabling/Disabling Live Dialpad
Set Audio
Audio Mode
Setting Audio Mode and Headset Mic Volume
Headset Mic Volume
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Time and Date
Configuring Time and Date
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35
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37
Set Time Zone
Daylight Savings Time
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39
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Language
Specifying the Language to Use
Language Input
43
Keypad Input Alphabet Tables English
Spanish
French
German
Italian
Portuguese
45
Russian
Use the following procedure to change the input language using the IP Phone UI.
1. Press on the phone to enter the Options List. 2. Select Preferences.
Language Option Input Language Option Select an Input Language
Use the following procedure to set the input language using the Aastra Web UI.
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User Password
Setting a User Password
Resetting a User Password
Reset a User Password
Restarting your phone
Phone Lock
Locking/Unlocking a Phone
Defining an Emergency Dial Plan
Define an Emergency Dial Plan
Line Keys, Programmable Keys, and Softkeys
Multiple Line and Call Appearances
Softkeys and Programmable Keys
55
State-Based Softkeys
The following table identifies the applicable default states for each softkey type on the IP phone.
The following table describes the states available to configure for the softkeys.
Softkeys (state-based)
Key Display Behavior
Page
Line Key
Configuring a Line Key
Speed Dial Key
Speed Dial Prefix
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63
Creating a Speed Dial Using the Speed Dial Edit Option
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65
Creating a Speed Dial Key Using the Sofkeys, Programmable Keys, or Expansion Module Keys
Creating Speed Dial Key Using Keypad Speed Dial in the Aastra Web UI
Editing Speed Dial Keys
Editing a Speed Dial on a Softkey, Programmable Key, or Expansion Module Key
Editing a Speed Dial Key Using Keypad Speed Dial in the Aastra Web UI
"Do not Disturb" (DND) Key
Configuring a DND Key
Busy Lamp Field (BLF) Key
Configuring a BLF Key
BLF List Key
Configuring a BLF List Key
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Automatic Call Distribution (ACD) Key (for Sylantro Servers)
Configuring an Automatic Call Distribution (ACD) Key
Using the ACD Feature on your IP Phone
Using the ACD Key
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Directed Call Pickup/Group Call Pickup Keys (for Sylantro Servers)
Configuring Directed Call Pickup (DCP) Key (for Sylantro Servers)
Configuring Group Call Pickup (GCP) Key (for Sylantro Servers)
81
Using Directed Call Pickup/Group Call Pickup
XML Key
Configuring XML Services
85
Configuring an XML Key
87
Accessing the XML Service
Flash Key
Sprecode Key
Configuring a Sprecode Key
Park/Pickup Keys
Configuring Park/Pickup Keys
Page
Using the Park Call/Pickup Parked Call Feature
Last Call Return ( lcr) Key
How it works
Configuring a Last Call Return Key
Call Forward Key
Configuring a Call Forward Key
BLF/Xfer
BLF/Xfer Key Requirements and Functionality
97
Configuring a BLF/Xfer Key
Speed Dial/Xfer
Speed Dial/Xfer Key Requirements and Functionality
99
Configuring a Speed Dial/Xfer Key
Speed Dial/Conf
Configuring a Speed Dial/Conf Key
101
Services Key
Configuring a Services Key
Directory Key
Configuring a Directory Key
Callers List Key
Configuring a Callers List Key
Intercom Key
Configuring an Intercom Key
Phone Lock Key
Configuring a Phone Lock Key
Using the Lock/Unlock Key on the IP Phone
Paging Key (Sends the RTP Stream)
111
Configuring a Paging Key
Using the Paging Key
None Key
Configuring a None Key
Empty Key
Configuring an Empty Key
Deleting a Key
Making Calls
Dialing a Number
Pre-dialing a Number
Using Handsfree Speakerphone
Using a Headset
Advanced Volume Controls for the Headset Mic
To Make and Receive Calls Using a Headset
Using Intercom
Using the Icom Key
Redial
Accessing the Redial List
Deleting from the Redial List.
Mute
Receiving Calls
Receiving Calls
Answering an Incoming Call
Sending an Incoming Call to Voicemail
Handling Calls
Placing a Call on Hold
When on Hold
Automatic Hold
Retrieving a Held Call
Transferring Calls
Blind Transfer
Consultative Transfer
Transferring Two Existing Calls
Indication of Transferred Calls
Conferencing Calls
Local Conferencing
Centralized Conferencing (for Sylantro and Broadsoft Servers)
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Page
Ending a Conference and Transferring Remaining Parties
Ending Calls
Managing Calls
Directory List
Accessing Your Directory
Sorting Entries and Quick Search Feature
Managing the Directory List
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Page
Page
Page
Page
Page
Downloading the Directory List to Your PC
Accessing the Directory List
Callers List
141
Accessing the Callers List
Editing Entries in the Callers List
Deleting Entries from the Callers List
Downloading the Callers List to Your PC
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Account Configuration (DND and Call Forwarding)
DND Account-Based Configuration
Configuring DND
Configuring DND Using the Aastra Web UI.
147
Using DND Modes via the IP Phone UI
Call Forward Account-Based Configuration
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Configuring CFWD Using the Aastra Web UI
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153
Using CFWD via the IP Phone UI
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Page
157
CFWD in Phone Mode Use the RIGHT and LEFT arrow keys to scroll through each account.
Note: In Phone mode, the configuration applies to all the accounts on the phone.
159
CFWD in Custom Mode
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161
Missed Calls Indicator
Voicem ail
Using Voicemail
Additional Features
Star Codes
Suppress DTMF Playback
Configuring Suppression of DTMF Playback
Display DTMF Digits
Configuring Display of DTMF Digits
Play Call Waiting Tone
Configuring Call Waiting Tone
Call Waiting Tone Period
Configuring Call Waiting Tone Period
Stuttered Dial Tone
Configuring Stuttered Dial Tone
XML Beep Support
Configuring XML Beep Support
Call Hold Reminde r During Active Call s
Configuring Call Hold Reminder During Active Calls
Call Hold Reminder (on single hold)
Configuring Call Hold Reminder
Status Scroll Delay
Configuring Status Scroll Delay
Incoming Call Interrupts Dialing
Transfer/Conference Call Behavior
Intercom Behavior
Configuring "Incoming Call Interrupts Dialing"
Switch UI Focus to Ringing Line
Configuring Switch Focus to Ringing Line Using the Aastra Web UI
Preferred Line and Preferred Line Timeout
Configuring Preferred Line and Preferred Line Timeout Using the Aastra Web UI
Goodbye Key Cancels Incoming Calls
Configuring Goodbye Key to Cancel Incoming Calls
Using the Goodbye Key to Cancel Incoming Calls Feature
Message Waiting Indicator
Configuring Message Waiting Indicator
Incoming Intercom Call Features
Incoming Intercom
Microphone Mute
Auto-Answer/Play Warning Tone
Allow Barge In
Using Redial Key for Last Number Redial
Group RTP Paging
Configuring Group RTP Paging
Shared Call Appearance (SCA) Call Bridging
185
Line Keys and Idle Screens
Programmable Line Keys
Softkey Line Keys
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Available Features Enabled by Administrators
Outgoing Intercom Calls
Missed Call Summary Subscription
Customizable Callers List Key and Services Key
Autodial (Hotline and Warmline)
Centralized Conferencing
Answer and Ignore Softkeys for XML Applications
XML Softkey for Special Characters in XML Applications
Playing a WAV File On Your Phone
IP Phone UI Screen During WAV Streaming
Using the Keypad During Active XML Applications
Key Redir ection
Conference, Transfer, Redial, Intercom Keys and Voicemail Option
Options Key
XML Applications and Off-Hook Interaction
XML Override for a Locked Phone
RTP Recording and Simultaneous Playing
Hold Feature Enhancement (for Broadsoft Servers)
IP Phone UI when Broadsoft CMS is Enabled
Diverting Calls from Your Phone
193
The diversion LCD screens scroll every 3 seconds.
6735i IP Phone
8 and 11-Line LCD Display
Display of Call Destination Information
Tims Phone @ x462 Rogers Phone @ x464 diverted to
Call Destination Information
Page 1 Caller Info
Page 2 Call Destination
Indication of Terminated Calls
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Model M670i and M675i Expansion Modules
Model M670i
Model M675i
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Using the Expansion Modules
M670i Expansion Module
M675i Expansion Module
Press-and-Hold to Create a Speed Dial Key
Troubleshooting Solutions
How do I change my user password?
Why does my phone display "Bad Encrypted Config"?
How do I restart the IP phone?
How do I lock my phone?
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Limited Warranty
Exclusions
Warranty Repair Services
After Warranty Service
A-1
Appendix A - Time Zone Codes
The following table identifies the time zone name and time zone code to use on the IP phone.
Time Zone Name/Time Zone Cod e Table
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A-3
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Index
Index
Index