Additional Features

Shared Call Appearance (SCA) Call Bridging

Shared Call Appearance (SCA) is when incoming calls are presented to multiple phones simultaneously. For example, it is the ability to assign the boss' extension to a button on the secretary's phone. Calls can be transferred between two phones with the same extension button by simply putting the call on hold at one phone and picking it up on the other. Status LEDs light and flash in unison, allowing all people sharing the extension to see the status at a glance.

The phones include an enhanced SCA for the servers that support call bridging and allows two or more SCA users to be connected in a call with a third party.

Refer to the following example.

Phone A calls the SCA number and all the phones in the SCA enironment

ring.

Phone A

Phone 1

Phone 2

SCA Environment

Phone 3

SCA phone 1 answers. When 2 and 3 pickup, 1 can hangup.

SCA phone 2 joins by pressing SCA line. When phone 1 hangs up, 2 is still connected. Phone 2 can press the line key to

put SCA call on hold leaving 3 still connected to 1.

SCA phone 3 joins by pressing SCA line. When phone 1 hangs up, 3 is still connected. Phone 3 can press the line key to

Note: A user can place a call on hold while in an SCA bridged call, by pressing the SCA line key.

put SCA call on hold leaving 2 still connected to 1.

Using the example above, when a call comes into Phone 1, Phone 2 and Phone 3 can pickup the same call by pressing the SCA line key. Phone 2 and 3 display the call they are bridging into on the LCD of the phones. Existing SCA parties in a bridge or one-to-one call hear an audible beep when another party has joined the call.

Note:

Your Administrator must enable/disable the beep on the server-side.

If a phone is configured for SCA bridging and it attempts to join a call, but the account on the server does not have this functionality enabled, an error message displays to the LCD on the phone.

The SCA call bridging feature is disabled by default on all phones. Your Administrator can enable/disable this feature if required. Contact your System Administrator for more information.

Keys States and LED Behavior

There are two call states on the phones that support SCA bridging:

•Bridge-active- A bridged call is in progress

•Bridge-held- The 3rd-party (i.e., non-SCA party) in the bridge is on hold.

The following tables provide the key states and LED behavior in an SCA bridge call for users involved in an SCA call and users not involved in the SCA call.

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Aastra Telecom 6735I manual Shared Call Appearance SCA Call Bridging, Keys States and LED Behavior, Ring
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6735I specifications

The Aastra Telecom 6735i is a robust and versatile VoIP phone designed to enhance communication in various professional environments. As part of Aastra’s established family of IP telephones, the 6735i stands out due to its advanced features and user-friendly interface.

One of the primary characteristics of the Aastra 6735i is its support for multiple VoIP protocols, including SIP (Session Initiation Protocol), making it compatible with a wide range of IP-based telephony systems. This capability allows businesses to integrate the phone seamlessly into their existing infrastructures, providing flexibility and scalability.

The 6735i features a large backlit display, which not only enhances visibility in varied lighting conditions but also simplifies navigation through its menus. The phone supports up to eight lines, with each line equipped with a dedicated LED indicator for quick status recognition. This multi-line capability is essential for professionals who handle multiple calls simultaneously, ensuring efficiency and productivity.

In terms of sound quality, the Aastra 6735i incorporates high-definition voice technology, providing crystal-clear audio for both callers and recipients. This feature is particularly beneficial in environments where clarity is crucial, such as in customer service or technical support roles.

The phone is equipped with a variety of programmable keys, which can be customized to suit individual user preferences or specific business needs. These keys can be used for speed dial, call transfer, or conference calling, streamlining communication processes.

Another significant feature of the Aastra 6735i is its support for Power over Ethernet (PoE), allowing for easy installation without the need for separate power adapters. This connectivity option simplifies deployment in office spaces and reduces cable clutter.

Furthermore, the Aastra 6735i is designed with eco-friendly technologies, including energy-saving features that reduce power consumption when the phone is not in active use. This commitment to sustainability aligns with modern business practices and corporate responsibility.

In summary, the Aastra Telecom 6735i is a powerful VoIP phone that boasts a combination of sophisticated technology and user-centric design. With its multi-line support, high-definition audio, customizable features, and PoE capability, it is an ideal choice for organizations seeking to enhance their communication capabilities while ensuring a user-friendly experience. The Aastra 6735i is a reliable solution for businesses aiming to improve efficiency and productivity in their telephony operations.
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