Managing Calls
41-001451-00 REV00 – 07.2011 160
4. After selecting an account, press CHANGE.
The Call Forward Mode screen displays for the account you selected. Use the UP and DOWN arrow keys to scroll
through each state type.
In the above example, CFWD All is enabled as indicated by a check mark (), CFWD Busy is enabled but no call
forward phone number is configured as indicated by a !, and CFWD No Answer is disabled, as indicated by an X.
Select a state for the selected account(s) using the UP and DOWN arrow keys
You can enable/disable any or all of the following states for a specific account or for all accounts (with individual
configurations):
All - Enables CFWD All for an account and forwards all incoming calls for that account, to the specified number.
The phone number can be different between accounts.
Busy - Enables CFWD Busy for an account and forwards incoming calls to a specified number if DND has been
enabled for that account OR if that account is currently engaged in another call. The phone number can be
different between accounts.
No Answer - Enables CFWD NoAns for an account and forwards incoming calls to a specified number if the call
has not been answered for a specified number of rings. The phone number can be different between accounts.
Note:
If CFWD All AND CFWD Busy AND CFWD NoAns are all enabled (and/or if the account has DND enabled), the
CFWD All settings take precedence over CFWD Busy and CFWD NoAns.
You can also use the following keys if required:
All Off Key- Disables all CFWD states for the selected account.
All On Key - Enables all CFWD states for the selected account.
CopytoAll Key - Copies the call forward phone number and state of the selected Call Forward mode (All, Busy,
No Answer) to every Call Forward mode of that account. For example, if you have the cursor pointing at the “All
state and it is enabled and has a call forward phone number configured, pressing the CopytoAll Key enables the
Busy state and the NoAns state and assigns the same phone number to both states.
Cancel Key - Cancels any configuration you may have made without saving. To cancel a configuration, you must
press this CANCEL key before pressing the DONE key.
Call Forward Mode
- Change
- All Off
- All On
Cancel -
Done -
CopytoAll -
1. All
2. Busy
3. No Answer
Services
Dir
Callers
!
X
Indicates
Indicates
CFWD Enabled
CFWD Disabled
Indicates
no CFWD phone
number configured
Call Forward
Mode Screen