Customizing Your Phone
41-001451-00 REV00 – 07.2011 52
Defining an Emergency Dial Plan
Public telephone networks in countries around the world have a single emergency telephone number (emergency serv-
ices number), that allows a caller to contact local emergency services for assistance when required. The emergency tele-
phone number may differ from country to cou ntry. It is typically a three-digit number so that it can be easily remembered
and dialed quickly. Some countries have a different emergency number for each of the different emergency services.
You can specify the digits to dial on the IP phone for contacting emergency services. Once you specify the emergency
number(s) on the phone, you can dial those numbers directly on the dial pad when required and the phone automatically
dials to those emergency services.
The following table describes the default emergency numbers on the IP phones.
You can set the emergency dial plan using the Aastra Web UI.

Define an Emergency Dial Plan

Use the following procedure to specify the numbers to use on your phone for dialing emergency services in your area.
Reference
For more advanced options you can set on your phone, see “Additional Features” on page164.
Note:
Contact your local phone service provider for available emergency numbers in your area.
Emergency
Number Description
911 A United States emergency number
999 A United Kingdom emergency number
112 An international emergency telephone number for GSM mobile phone networks.
In all European Union countries it is also the emergency telephone number for both
mobile and fixed-line telephones.
110 A police and/or fire emergency number in Asia, Europe, Middle East, and South America.
Aastra Web UI
1. Click on Operation->Phone Lock.
2. In the "Emergency Dial Plan" field, enter the 3-digit number used in your local area to contact emergency services.
For multiple numbers, enter a “|” between each emergency number. For example:
911|110
Default for this field is 911|999|112|110.
3. Click Save Settings to save the emergency dial plan to your phone.