Aastra Telecom 6735I manual

Aastra Model 6735i IP Phone

User Guide

Release 3.2.2

41-001451-00 REV00 – 07.2011

Contents

Main Software License Agreement Content Page Making Calls Receiving Calls Handling Calls Managing Calls Additional Features Available Features Enabled by Administrators Page Welco me About this Guide Documentation Phone Features Welcome Requirements Installation and Setup Getting Started Plugging in and Starting the Phone Page Network Connected/Network Disconnected Idle Screen Idle Screen With Softkeys/Programmable Keys Configured Idle Screen with Voicemail Messages Screen Display After Picking Up the Handset Page IP Phone Keys 11 Key Descriptions Mute L3 L2 L1 Page Keypad Ke ys Methods for Customizing Your Phone Phone Options via the IP Phone UI Simplified Options Menu Using the IP Phone UI Phone Options via the Aastra Web UI Using the Aastra Web UI Page Page 19 Phone Status Phone Status via IP Phone UI 21 Finding Your Phones IP Address The IP address of your 6735i IP phone displays in the "IP Address" field. 1. Press to enter the Options List. 2. Scroll to Phone Status and press Select. 3. Scroll to IP&MAC Addresses and press Select. Phone Status via the Aastra Web UI SIP Account Status 23 SIP Account Status The following table describes the status conditions that can display for the account. Customizing Your Phone Ring Tones and Tone Sets Ring Tones Ring Tone Sets Configuring Ring Tones and Tone Sets Page Contrast Level Setting Contrast Level Backlight Setting the Backlight Live Dialpad* Enabling/Disabling Live Dialpad Set Audio Audio Mode Setting Audio Mode and Headset Mic Volume Headset Mic Volume Page Time and Date Configuring Time and Date Page 35 Page 37 Set Time Zone Daylight Savings Time Page 39 Page Language Specifying the Language to Use Language Input 43 Keypad Input Alphabet Tables English Spanish French German Italian Portuguese 45 Russian Use the following procedure to change the input language using the IP Phone UI. 1. Press on the phone to enter the Options List. 2. Select Preferences. Language Option Input Language Option Select an Input Language Use the following procedure to set the input language using the Aastra Web UI. Page User Password Setting a User Password Resetting a User Password Reset a User Password Restarting your phone Phone Lock Locking/Unlocking a Phone Defining an Emergency Dial Plan Define an Emergency Dial Plan Line Keys, Programmable Keys, and Softkeys Multiple Line and Call Appearances Softkeys and Programmable Keys 55 State-Based Softkeys The following table identifies the applicable default states for each softkey type on the IP phone. The following table describes the states available to configure for the softkeys. Softkeys (state-based) Key Display Behavior Page Line Key Configuring a Line Key Speed Dial Key Speed Dial Prefix Page 63 Creating a Speed Dial Using the Speed Dial Edit Option Page 65 Creating a Speed Dial Key Using the Sofkeys, Programmable Keys, or Expansion Module Keys Creating Speed Dial Key Using Keypad Speed Dial in the Aastra Web UI Editing Speed Dial Keys Editing a Speed Dial on a Softkey, Programmable Key, or Expansion Module Key Editing a Speed Dial Key Using Keypad Speed Dial in the Aastra Web UI "Do not Disturb" (DND) Key Configuring a DND Key Busy Lamp Field (BLF) Key Configuring a BLF Key BLF List Key Configuring a BLF List Key Page Automatic Call Distribution (ACD) Key (for Sylantro Servers) Configuring an Automatic Call Distribution (ACD) Key Using the ACD Feature on your IP Phone Using the ACD Key Page Directed Call Pickup/Group Call Pickup Keys (for Sylantro Servers) Configuring Directed Call Pickup (DCP) Key (for Sylantro Servers) Configuring Group Call Pickup (GCP) Key (for Sylantro Servers) 81 Using Directed Call Pickup/Group Call Pickup XML Key Configuring XML Services 85 Configuring an XML Key 87 Accessing the XML Service Flash Key Sprecode Key Configuring a Sprecode Key Park/Pickup Keys Configuring Park/Pickup Keys Page Using the Park Call/Pickup Parked Call Feature Last Call Return ( lcr) Key How it works Configuring a Last Call Return Key Call Forward Key Configuring a Call Forward Key BLF/Xfer BLF/Xfer Key Requirements and Functionality 97 Configuring a BLF/Xfer Key Speed Dial/Xfer Speed Dial/Xfer Key Requirements and Functionality 99 Configuring a Speed Dial/Xfer Key Speed Dial/Conf Configuring a Speed Dial/Conf Key 101 Services Key Configuring a Services Key Directory Key Configuring a Directory Key Callers List Key Configuring a Callers List Key Intercom Key Configuring an Intercom Key Phone Lock Key Configuring a Phone Lock Key Using the Lock/Unlock Key on the IP Phone Paging Key (Sends the RTP Stream) 111 Configuring a Paging Key Using the Paging Key None Key Configuring a None Key Empty Key Configuring an Empty Key Deleting a Key Making Calls Dialing a Number Pre-dialing a Number Using Handsfree Speakerphone Using a Headset Advanced Volume Controls for the Headset Mic To Make and Receive Calls Using a Headset Using Intercom Using the Icom Key Redial Accessing the Redial List Deleting from the Redial List. Mute Receiving Calls Receiving Calls Answering an Incoming Call Sending an Incoming Call to Voicemail Handling Calls Placing a Call on Hold When on Hold Automatic Hold Retrieving a Held Call Transferring Calls Blind Transfer Consultative Transfer Transferring Two Existing Calls Indication of Transferred Calls Conferencing Calls Local Conferencing Centralized Conferencing (for Sylantro and Broadsoft Servers) Page Page Ending a Conference and Transferring Remaining Parties Ending Calls Managing Calls Directory List Accessing Your Directory Sorting Entries and Quick Search Feature Managing the Directory List Page Page Page Page Page Page Downloading the Directory List to Your PC Accessing the Directory List Callers List 141 Accessing the Callers List Editing Entries in the Callers List Deleting Entries from the Callers List Downloading the Callers List to Your PC Page Account Configuration (DND and Call Forwarding) DND Account-Based Configuration Configuring DND Configuring DND Using the Aastra Web UI. 147 Using DND Modes via the IP Phone UI Call Forward Account-Based Configuration Page Configuring CFWD Using the Aastra Web UI Page 153 Using CFWD via the IP Phone UI Page Page 157 CFWD in Phone Mode Use the RIGHT and LEFT arrow keys to scroll through each account. Note: In Phone mode, the configuration applies to all the accounts on the phone. 159 CFWD in Custom Mode Page 161 Missed Calls Indicator Voicem ail Using Voicemail Additional Features Star Codes Suppress DTMF Playback Configuring Suppression of DTMF Playback Display DTMF Digits Configuring Display of DTMF Digits Play Call Waiting Tone Configuring Call Waiting Tone Call Waiting Tone Period Configuring Call Waiting Tone Period Stuttered Dial Tone Configuring Stuttered Dial Tone XML Beep Support Configuring XML Beep Support Call Hold Reminde r During Active Call s Configuring Call Hold Reminder During Active Calls Call Hold Reminder (on single hold) Configuring Call Hold Reminder Status Scroll Delay Configuring Status Scroll Delay Incoming Call Interrupts Dialing Transfer/Conference Call Behavior Intercom Behavior Configuring "Incoming Call Interrupts Dialing" Switch UI Focus to Ringing Line Configuring Switch Focus to Ringing Line Using the Aastra Web UI Preferred Line and Preferred Line Timeout Configuring Preferred Line and Preferred Line Timeout Using the Aastra Web UI Goodbye Key Cancels Incoming Calls Configuring Goodbye Key to Cancel Incoming Calls Using the Goodbye Key to Cancel Incoming Calls Feature Message Waiting Indicator Configuring Message Waiting Indicator Incoming Intercom Call Features Incoming Intercom Microphone Mute Auto-Answer/Play Warning Tone Allow Barge In Using Redial Key for Last Number Redial Group RTP Paging Configuring Group RTP Paging Shared Call Appearance (SCA) Call Bridging 185 Line Keys and Idle Screens Programmable Line Keys Softkey Line Keys Page Available Features Enabled by Administrators Outgoing Intercom Calls Missed Call Summary Subscription Customizable Callers List Key and Services Key Autodial (Hotline and Warmline) Centralized Conferencing Answer and Ignore Softkeys for XML Applications XML Softkey for Special Characters in XML Applications Playing a WAV File On Your Phone IP Phone UI Screen During WAV Streaming Using the Keypad During Active XML Applications Key Redir ection Conference, Transfer, Redial, Intercom Keys and Voicemail Option Options Key XML Applications and Off-Hook Interaction XML Override for a Locked Phone RTP Recording and Simultaneous Playing Hold Feature Enhancement (for Broadsoft Servers) IP Phone UI when Broadsoft CMS is Enabled Diverting Calls from Your Phone 193 The diversion LCD screens scroll every 3 seconds. 6735i IP Phone 8 and 11-Line LCD Display Display of Call Destination Information Tims Phone @ x462 Rogers Phone @ x464 diverted to Call Destination Information Page 1 Caller Info Page 2 Call Destination Indication of Terminated Calls Page Model M670i and M675i Expansion Modules Model M670i Model M675i Page Using the Expansion Modules M670i Expansion Module M675i Expansion Module Press-and-Hold to Create a Speed Dial Key Troubleshooting Solutions How do I change my user password? Why does my phone display "Bad Encrypted Config"? How do I restart the IP phone? How do I lock my phone? Page Limited Warranty Exclusions Warranty Repair Services After Warranty Service A-1 Appendix A - Time Zone Codes The following table identifies the time zone name and time zone code to use on the IP phone. Time Zone Name/Time Zone Cod e Table Page A-3 Page Index Index Index