Product Support Information
Pre-sales Inquiries and Applications Support
Please contact your local distributor, ADTRAN Applications
Engineering, or ADTRAN Sales:
Applications Engineering (800) 615-1176
Sales (800) 827-0807
Post-Sale Support
Please contact your local distributor first. If your local distribu-
tor cannot help, please contact ADTRAN Technical Support and
have the unit serial number available.
Technical Support (888) 4ADTRAN
Repair and Return
If ADTRAN Technical Support determines that a repair is
needed, Technical Support will coordinate with the Return
Material Authorization (RMA) department to issue an RMA
number. For information regarding equipment currently in
house or possible fees associated with repair, contact RMA
directly at the following number:
RMA Department (205) 963-8722
Identify the RMA number clearly on the package, and return to
the following address:
ADTRAN, Inc.
RMA Department
901 Explorer Boulevard
Huntsville, Alabama 35806