10.Close and latch the print head module . Be sure to press firmly on both sides so that both latches clink into place. If either latch is not clicked into place it will cause the media to not feed properly or light print.
Left Latch
Right Latch
Figure 15 – Print head Module Closed
Note: The printer must be set to the Thermal Transfer mode to ensure the end of ribbon is detected. Refer to the section Feature Management Mode for instructions on how to change the Media Type feature.
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