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AMT Datasouth 600 manual Troubleshooting And Maintenance, Printer Detected Errors, Error Message

Models: 600

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TROUBLESHOOTING AND MAINTENANCE

The printer can detect and buy using the Feature Management Program (FeatureMan) display the following errors. In each case the Ready, Media, or Ribbon LED will blink steady.

Printer Detected Errors

	ERROR MESSAGE	DESCRIPTION	RECOVERY

	Error: Power Fail	The printer has detected +24VDC	Turn printer off, wait 5 seconds and turn
		has dropped below a minimum	back on.
		acceptable level causing the printer
		to back up all settings to EEPROM.

	Error: Media Out	The printer has detected a media out	Open print head and replace media. Close
	Media LED blinking	condition while printing or feeding	print head and press the FEED key.
	Media LED blinking	media.
		media.	If media appears to be loaded, check for
			If media appears to be loaded, check for
			proper routing, check Media Sensing feature
			to make sure it matches media type used
			either gap or black bar.
			Verify that the Media Sensor is positioned
			properly.
			Run the Media Calibration test.

	Error: Media Feed	A media feed error is displayed	Open print head and verify media is loaded
	Media LED blinking	when the printer is unable to find the	correctly.
	Media LED blinking	top of form indication as configured	Check the feature Media Sensing and verify
		top of form indication as configured
		either gap, or black bar.
		either gap, or black bar.	it is set to the type of media used either gap,
			it is set to the type of media used either gap,
			or black bar. Close print head and press the
			FEED key.
			Verify that the Media Sensor is positioned
			properly.
			Run the Media Calibration test.

	Error: Ribbon Out	Reported when the printer detects	Open the print head, remove old ribbon
	Ribbon LED blinking	the end of ribbon while printing or	cores, and replace with new ribbon ensuring
	Ribbon LED blinking	feeding media after the current label	the routing is correct. Close print head and
		feeding media after the current label	the routing is correct. Close print head and
		is complete.	press the FEED key.
			Verify that both Ribbons core have slots on
			the Left side and that they match the Notches
			in the corresponding wheels.
			If this is direct thermal application, change
			Media Type feature to Direct Thermal.

Fastmark 600 Series User's Guide

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Image 71

AMT Datasouth 600 Troubleshooting And Maintenance, Printer Detected Errors, Error Message, Description, Recovery, FEED key

Contents

Barcode Label Printer User’s GuideFastmark 600 Series with PALTM Print and Program Language Charlotte, NC AMT Datasouth Corp4216 Stuart Andrew Blvd Camarillo, CAIMPORTANT SAFETY INSTRUCTIONS AND OTHER NOTICES COMPUTER SOFTWARE LICENSE AGREEMENT TRADEMARK CREDITSCOPYRIGHT NOTICES TECHNICAL SUPPORT CONVENTIONSMODEL OVERVIEW INSTALLATION AND CONFIGURATIONPrinter Parts and Features Special Power Up Key FunctionAppendix E HIDDEN SETUP FEATURES TROUBLESHOOTING AND MAINTENANCEAppendix A GENERAL SPECIFICATIONS Appendix B INTERFACE SPECIFICATIONSTABLE OF FIGURES INTRODUCTION Figure 1 - Model and Serial Number Location MODEL OVERVIEWModels MODEL No SERIAL NoStandard Features Model FeaturesFigure 2 - Traditional Printing PALTM PRINT AND PROGRAM OVERVIEWTraditional Printing Figure 3 - Legacy Data stream Interpretation Legacy Data Stream InterpretationFigure 4 - Shipped with Printer UNPACKING AND INSPECTIONFinding a Location for the Printer INSTALLATION AND CONFIGURATIONFigure 6 - Internal Features Printer Parts and FeaturesFigure 5 - External Switches, Indicators and Connections Figure 7 - Power Connection Connecting the Power CordFigure 8 - Communication Cable Connecting the Printer to Your HostFigure 10 - Print Head Latches Loading the RibbonThermal Transfer Media only Figure 9 - Top Media Cover LatchesFigure 11 - Ribbon Holder Notches and Ribbon Core Slots Ribbon Supply Roll Right Side Spring Holder Ribbon Take-Up Roll Figure 12 - Supply Ribbon InstallationFigure 14 - Ribbon Installation Figure 13 - Ribbon Take-Up InstallationFigure 15 - Print head Module Closed Figure 16 - Top Media Cover Latches Loading MediaFigure 17 - Media Roll Installation 5. Spread the Media Guides to their full open position Figure 18 - Print Head Latches4. Rotate the Print Head Module to the vertical position Figure 19 - Media Sensor and GuidesFigure 21 - Positioning Media Guides and Sensor Figure 20 - Loading Media over Platen RollerFigure 22 - Print head Module Closed 10. Close the Top Media Cover Figure 24 - Straight Edge and Peeler Latch Loading Media into the PeelerFigure 23 - Label Removal for Peeler Option Media Stock from Media Roll Figure 25 - Feeding into the Peeler MechanismFigure 26 - Backing Exit Position LabelFigure 27 - Peeler Option 11. Close the Media Access CoverFigure 29 - Cutting Labels Loading Media into the Cutter Option14. Close the Media Access Cover Figure 28 - Inserting Labels in the Cutter OptionFigure 30 - Calibration of the Media Calibrating Media SensorsFigure 31 - Configuration Print Sample Printing the Configuration LabelFunction KEYPAD OPERATIONLED Description Figure 32 - Fastmark 600 Series Front PanelConfiguration Label for details Special Power Up Key FunctionPower up key functions ON LINE Key OperationFigure 33 - FeatureMan Program Feature Management ModeFigure 35 - Changing Feature Values Figure 34 - Changing FeaturesDESCRIPTION Setup Feature and Value ListFEATURE NAME VALUE RANGE12 - +12 Setup Feature and Value List continuedPrint Darkness Fastmark 600 Series Users Guide Setup Feature and Value List continuedCommand Examples PALTM PRINT LANGUAGE INTRODUCTIONPAL TM Smooth Scalable FontsSupported Bar Codes PointTable 2 - PALTM Bar Code List and Samples PALTM Print and Program Label Tutorial Sans12.00pt findfont Hello World12 scalefont setfont 1 showpagesPAL Coordinate System PALTM Print and Program Coordinate System12 scalefont setfont 72 68 moveto 144 68 lineto stroke 1 showpagesActually draws the line specified by the lineto command Hello World12 scalefont setfont 72 68 moveto 144 68 lineto 30 30 moveto 258 30 lineto 258 258 lineto30 258 lineto closepath 2 setlinewidth stroke 1 showpages Hello World72 68 moveto 144 68 lineto 30 30 moveto 258 30 lineto 258 258 lineto Hello World Hello World30 258 lineto closepath stroke 72 90 moveto 90 rotate 12 scalefont setfont12 scalefont setfont World100 100 moveto BARCODE123 /Code39 barcode 1 showpages Hello WorldAdvanced Overview INTRODUCTION TO PALTM ADVANCED TOPICSPALTM Print and Program Language Features Description Sample Demo FilesFile Name Example of calling a Procedure from a host application Example of a Procedure defined in PALTMDemo Label showing use of Print Utility Procedures 0.25 0.75 0 12 Name PrintBoldfont Example of How to Define Label FormatsMailingLabel Example of calling Label Format from Host ApplicationWINDOWS PRINTER DRIVER Windows 2000 Driver InstallationSelecting Printer Fonts Printing Bar Codes From Windows 2000 Applications Adjusting the Windows 2000 Driver Bar Codes Windows XP Driver Installation Selecting Printer Fonts Printing Bar Codes From Windows XP Applications Fastmark 600 Series Users Guide Adjusting the Windows XP Driver Bar CodesWindows NT/9x Driver Installation Selecting Printer Fonts Printing Bar Codes From Windows NT/9x Applications Fastmark 600 Series Users Guide Adjusting the Windows NT/9x Driver Bar CodesUsing the Windows Driver To Produce PALTM Print Command Examples RECOVERY TROUBLESHOOTING AND MAINTENANCEPrinter Detected Errors ERROR MESSAGEPrinter Detected Errors Continued Possible Correcting Procedures Other User Detected ErrorsDescription of Issue Possible ProblemFastmark 600 Series Users Guide Description of IssuePossible Problem Possible Correcting ProceduresFastmark 600 Series Users Guide Description of IssuePossible Problem Possible Correcting ProceduresFastmark 600 Series Users Guide Possible Correcting Procedures Peel and Present SensingDescription of Issue Possible ProblemFigure 36 - Print Head Location Preventive MaintenanceCleaning the Thermal Print Head TPH Figure 37 - Platen Roller and Media Sensor Cleaning the Platen RollerCleaning the paper sensor Cleaning the Paper Compartment Fastmark 603 PAL Appendix A GENERAL SPECIFICATIONSSpecification Fastmark 602 PALThree Wire Connection Appendix B INTERFACE SPECIFICATIONSSerial Interface Pin ConfigurationAuto Interface Select Parallel Centronics InterfaceAppendix C ASCII TABLE Fastmark 600 Series Users Guide Appendix D SELF TEST PRINT SAMPLEHidden Setup Feature and Value List Appendix E HIDDEN SETUP FEATURESAppendix F UPDATING PRINTER FIRMWARE 8 Click the File button to select the appropriate download file Boot Mode Feature and Value List