Peel and Present Sensing
Description of Issue | Possible Problem | Possible Correcting Procedures | ||
Printer prints | Top Cover is not closed. | Close Top Cover. | ||
multiple labels before |
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Sensor is not working | 1. | Clean Present Sensor | ||
pausing | ||||
properly |
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| 2. | Recalibrate the Present Sensor. See Maintenance | ||
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| Manual for procedure. | |
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Printer does not | Printed label has been | 1. | Remove previously printed label. | |
Retract the label after | removed. | 2. | Open Top Cover. | |
it is taken. |
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| 3. | If label retract, Clean the Present sensor or recalibrate | |
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| the sensor. | |
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| Label backing is not tight | 1. | Properly install the media stock. | |
| around the Peel Bar. | 2. | Make sure to rewind the stock onto the supply roll until | |
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| the backing is tight around the peel bar. | |
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Printer Retracts | Sensor is in the correct | Verify that the sensor in pointing down to the media stock. | ||
media only after top | position. |
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cover is lifted. |
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Sensor is dirty. | 1. | Clean Present Sensor | ||
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| 2. | Recalibrate the Present Sensor. See Maintenance | |
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| Manual for procedure. | |
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| Sensor is not plugged into | See Maintenance Manual for installation of Peel and | ||
| main PCB | Present option. | ||
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| Sensor is faulty. | Replace sensor and cable. See Maintenance Manual for | ||
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Does not print the | Backing of the media is not | 1. | Verify Media installation using the Loading | |
next label | tight across the Peel Bar. |
| Instructions. | |
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| 2. | Make sure following installation that the supply roll is | |
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| rewound so that the media is not loose across the Peel | |
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| Bar. | |
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| Media not retracted and | Open Top Cover. | ||
| ready for next print and | 1. | If media reverse feeds and prints the next label, clean | |
| label is removed. | |||
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| the present sensor. | ||
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| 2. | The Present sensor is located on the top cover. With | |
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| the Top Cover open, use a Swab dipped in Alcohol | |
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| clean the sensor. | |
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| 3. | Verify that the Sensor is pointing down to the paper. | |
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| Printed label not removed. | 1. | If the previous label has been removed and the printer | |
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| does not reverse, Open the top Cover. | |
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| 2. | If opening the top cover causes the next label to print. | |
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| 3. | Clean the Present Sensor | |
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| 4. | Recalibrate the Present Sensor. Printer needs to be | |
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| serviced. | |
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Fastmark 600 Series User's Guide | 77 |
