Troubleshooting

 

Symptom Charts/ Startup - 40

 

 

 

 

 

Memory error

1

Reseat the DIMMs.

message appears on

2

Verify that only SDRAM DIMMs are installed. Use PC-100

the screen

 

DIMMs on Power Mac G4 (PCI/AGP/Gigabit Ethernet) and

 

 

 

PC-133 DIMMs on Power Mac G4 (Digital Audio/

 

 

 

QuickSilvers).

 

 

3

Run Apple Hardware Test. If the test finds bad memory,

 

 

 

replace the DIMMs one at a time and test until all bad DIMMs

 

 

 

are replaced with known-good modules.

Flashing question

1

Start up from the system restore CD and check to see if the

mark appears on the

 

hard drive shows up on the desktop. If it does, go to step 2. If

screen

 

it does not, go to step 4.

 

 

2

Mac OS X: Run Disk Utility. Mac OS 9: Run Disk First Aid.

 

 

 

Update the driver and restart the computer.

 

 

3

Reinstall system software using the system restore CD that

 

 

 

came with the computer.

 

 

4

Reseat the hard drive data and power cables.

 

 

5

Replace the hard drive.

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Apple G4 manual