TroubleshootingSymptom Charts/ Zip Drive - 57

Zip Drive

Zip drive does not

1

Check that the Zip drive shows up in Apple System Profiler.

show up on desktop

 

If it does, go to step 2. If it does not, go to step 6.

 

2

Mac OS 9: Make sure the driver is turned on in Extensions

 

 

Manager.

 

3

Replace the Zip disk with a known-good disk.

 

4

Check that the Zip drive shows up in Apple System Profiler

 

 

as ID = 1 (slave). If it does not, check the connector. There

 

 

should be no jumper on the 6-pin device setting’s connector.

 

5

Reinstall system software.

 

6

Reseat the drive data and power cables on the back of Zip

 

 

drive.

 

7

Replace the Zip drive.

 

8

Replace the drive data cable.

 

9

Try another connector on the power cable harness. If there is

 

 

a bad connector on the harness, replace the power supply.

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Apple G4 manual Zip Drive