Apple G4 manual

Models: G4

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Troubleshooting

 

Symptom Charts/ Zip Drive - 58

 

 

 

 

 

Zip disk ejects

1

Replace the Zip disk with a known-good disk.

immediately after

2

Reseat the drive data and power cables on the back of the Zip

being inserted

 

drive.

 

 

3

Check that the Zip drive shows up in Apple System Profiler

 

 

 

as ID = 1 (slave). If it does not, check the connector. There

 

 

 

should be no jumper on the 6-pin device setting’s connector.

 

 

4

Reinstall system software.

 

 

5

Replace the drive data cable.

 

 

6

Replace the Zip drive.

Zip disk does not eject

1

Use the manual eject hole on the Zip drive to eject the stuck

 

 

 

disk. Examine the disk for damage. Restart the computer, and

 

 

 

hold down the manual eject button throughout the entire

 

 

 

startup process. Once the system has started up, insert a

 

 

 

known-good Zip disk and try ejecting it by dragging the disk

 

 

 

icon to the trash can.

 

 

2

Reseat the Zip drive bezel so the bezel slot aligns correctly.

 

 

3

Reinstall system software.

 

 

4

Replace the Zip drive.

 

 

5

Replace the drive data cable.

Zip drive runs

1

Replace the Zip disk with a known-good disk.

continuously

2

Replace the Zip drive.

 

 

3

Replace the drive data cable.

Page 256
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Apple G4 manual