Troubleshooting

 

Symptom Charts/ Sound - 53

 

 

 

 

 

 

 

Sound

 

 

 

No sound from

1

Disconnect any microphones or external speakers.

computer’s internal

2

Verify the volume is set appropriately in the Sound system

speaker

 

preference or Sound control panel and mute is not checked.

 

 

 

3

Mac OS 9: Start up with all third-party extensions off.

 

 

 

 

Troubleshoot the extensions.

 

 

 

4

Clear parameter RAM. Hold down Command-Option-P-R

 

 

 

 

during startup until you hear a second startup chime.

 

 

 

5

Verify the speaker cable is plugged into the logic board.

 

 

 

6

Plug headphones or external speakers into the external jack.

 

 

 

 

If the external jack works, replace the internal speaker. If

 

 

 

 

the external jack doesn’t work, replace the logic board.

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Apple G4 manual Sound