Mailbox setup for answering system | AT&T SB67118 guide

Getting started

Mailbox setup (for answering system)

You can set each telephone line mailbox separately. By default, line 1 is set to have the auto attendant to answer. Lines 2, 3, and 4 are set to no answer; the answering system is disabled and any calls to those lines will ring on all extensions.

Number of rings (general mailbox)

Use this feature to set the number of times the telephone rings before the mailbox answers. The number of rings can be between 2 and 7. You can also select Toll saver, which is explained below. Unless you change it, the answering system answers an incoming call after four rings.

1.When the telephone is idle, press ANSWER ON for the desired line.

2.Press or to scroll to Setup.

3.Press MENU/ENTER twice to select Mailbox setup.

4.Press MENU/ENTER again to select Number of rings.

5.Press or to scroll to a number (2-7) or Toll saver.

•Toll saver - the answering system answers a call after two rings when there are new messages, and after four rings when there are no new messages. This enables you to check for new messages without paying for a toll call.

6.Press MENU/ENTER to save the setting and return to the previous menu. There is a confirmation tone. To exit with- out making changes, press EXIT.

Record announcement (independent mailbox)

>Mailbox setup Auto attendant Announcement Record ext list

>Number of rings Select anncemnt

Number of rings :5

ENTER=Save

Number of rings :Toll saver

ENTER=Save

Use this feature to record up to five new announcements so that you can have different announcements for different lines. Each announcement can be up to two minutes. Please see Record announcement (auto attendant) for detail instructions on page 25.

NOTE: You cannot record an announcement when the telephone system is out of space. You will hear “Memory is full.” Please refer to Remaining space on page 32.

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AT&T SB67118 Mailbox setup for answering system, Number of rings general mailbox, Record announcement independent mailbox

Contents

User’s manual Congratulations Parts checklist SB67118 Table of contents SB67118 Dect Telephone base operation Index Quick reference guide Exit Directory card Using menus Main menu Installation Avoid placing the telephone base too close to Planning your system Important Information Telephone base installation To connect the telephone line cords to the telephone base Option 2 To connect four one-line wall jacks Optional backup battery installation Add and register handsets Add and register a cordless headset To register a cordless headset to your telephone base Add and register a cordless headset Deregister handsets and headset Add a corded headset To add a corded headset to the telephone base Optional audio cable To use an audio cable Menu settings Telephone base setupRinger volume Volume control Ringer tone Ring group Do not disturb DND Key tone LCD contrastLanguage Set line mode Line selection Area codes Hold reminder Set date and time Turning MOH on or off Music on hold MOHReviewing the recording Recording music or message using an audio device Recording music or message using the corded handset Auto attendant setup for answering system Record announcement auto attendant Record extension list Number of rings auto attendant Number of rings general mailbox Mailbox setup for answering systemRecord announcement independent mailbox Select announcement Press or to scroll to an announcement Set access code remote code Mailbox setup for general mailboxCall screening Set alert number Notify alertTurn alert on or off Screen displays Press Spkr to confirm the alert call Call alert confirmationRemaining space Enter, edit or delete a speed dial number Speed dial setupCustomer support Indicator tones Screen icons, indicator tones and lightsScreen icons Indicator lights NEW Call Making a call To make a call from the telephone base Line indicatorsTelephone base basic operation To end a call from the telephone base To make a call with a cordless headset Using the speakerphoneTo make a call with a corded headset On-hook dialing predialing Last number redialing Answering a call To answer a callTemporary ringer silencing To view the 10 most recently dialed numbers Options while on calls Call privacy To enable call privacyTo cancel call privacy Recording a call To mute a call While recording a phone conversationTo play back a memo or phone conversation To un-mute a call Hold reminder on Switching between linesJoin a call in progress Three-way conference calls To access the directory while on a callChain dialing To make a three-way conference call To drop an intercom To talk privately with one internal partyTo drop one line To end a conference call Covm reset Covm central office voicemail Intercom Make an intercom call to a cordless handset Answer an intercom call Answer an incoming call during an intercom call Press the one-touchEXT 1-0 key for the desired extension Call transferBlind transfer Or to scroll to the desired extension, then Other options for answering the transferred call PTT to a single handset Push to talk PTT intercomPTT to all handsets Convert PTT call to intercom call Answer a PTT callEnd a PTT call Capacity About the directoryExit the directory Create directory entries Create a new directory entry Store a pause in a directory number Store a flash in a directory number Review directory entries Review directoryDirectory empty Search by name Search directoryPress or browse through the directory Dial, delete or edit entries About Caller ID Information about caller ID with call waiting How the caller ID information call log works Caller ID InformationScreen display of the telephone base Memory match Missed new calls indicatorCaller ID operation Review the caller ID information Delete entries Delete a caller ID entry Make a call log entry ready to dialDial a call log entry Delete all caller ID entries When the telephone number appears Save a call log entry to the directory Reasons for missing caller ID information Reasons for missing caller ID informationOn-screen message Reason Answering system and voicemail Messages on General mailbox gen MB only Setting your system to automatically answer callsAn example of a 2-line answering system setup Auto attendant auto att Ans-Gen MB only, Ans-Auto att, or No answer An example of a 4-line answering system setupSelect the answer mode Answering system capacity Auto attendant operation Using the auto attendantTurn the auto attendant on Base Missed call 0800AM 12/30 AuAt Auto attendant flow chart Answering system operation Options during playback When messages are playing on the telephone baseTo listen to messages at the telephone base Delete all old messages Recording and delivering memos When a message is playing on the telephoneTransfer message To record a memo, then deliver it Play back a memo Disable the answering systemSet general delivery mailbox to not answer Remote commands Remote accessTo remotely reach the answering system Remote access Cordless headset operation Cordless headset extension number Telephone base display screen messages Deregistering Message full Maintenance Taking care of your telephone Important safety information Safety information Especially about cordless telephones FCC part 68 and Acta Industry Canada FCC part Limited warranty Limited warranty Technical specifications Dect 6.0 digital technology Troubleshooting Backup battery installation on page 9in this If the other telephone in your building are having Relocate your telephone to a higher location. Troubleshooting Troubleshooting Troubleshooting While recording Troubleshooting Index Index Index Index Remote access wallet card Action Remote command