Appendix
Troubleshooting
System does not answer after correct number of rings.
•Make sure that the answering system is on (page 70).
•If toll saver is selected, the number of rings changes to two when there are new messages waiting (page 28).
•If the memory is full or if the system is off, the an- swering system answers after 10 rings.
•In some cases, the answering system is affected by the ringing system used by the local telephone company.
•If you subscribe to voicemail service, change the number of rings so that your answering system an- swers before your voicemail answers. To determine how many rings will activate your voicemail, please contact your local telephone service provider.
•If there is a fax machine connected to the same telephone line, try disconnecting the fax machine. If that solves the problem, consult your fax machine documentation for information on compatibility with answering systems.
System does not record messages.
•Make sure the answering system is on (page 70).
•Make sure the memory of the answering system is not full. Please refer to the Remaining space section on page 32 in the user’s manual. When the answering system memory is full, it does not record new messages until some old messages are deleted.
•If you subscribe to voicemail service, change the number of rings so that your answering system an- swers before your voicemail answers. To determine how many rings will activate your voicemail, please contact your local telephone service provider.
•If there is a fax machine connected to the same telephone line, try disconnecting the fax machine. If that solves the problem, consult your fax machine documentation for information on compatibility with answering systems.
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