AT&T SB67118 user manual Answering system and voicemail, Messages on

Answering system

Answering system and voicemail

Your telephone has separate indicators for two different types of voice messages: those left on its built-in answering system and those left at your service provider’s voicemail (fees may apply). Your telephone’s built- in answering system messages and voicemail messages are separate. Each

alerts you to new messages differently. If you turn on the COVM feature (See
COVM on page 45 for more information.) and the COVM
icon displays on the base screen, your telephone service		*: Base
		0 Missed calls
provider is indicating that it has new voicemail for you. To		2:43PM	1/13
		COVM	COVM
listen to your voicemail, you typically dial an access number
provided by your telephone service provider, followed by
a security code or PIN. To listen to messages recorded on
your digital answering system, press	Messages on the
telephone base.

Some service providers bundle or combine multiple services like voicemail and call waiting, so you may not be aware that you have voicemail. To check what services you have and how to access them, contact your telephone service provider.

You can use your telephone answering system and voicemail together by setting your built-in answering system to answer before voicemail answers. To learn how to program your voicemail settings, contact your telephone service provider. Set your answering system to answer calls at least two rings earlier than your voicemail is set to answer. For example, if your voicemail answers after six rings, set your answering system to answer after four rings. Some voicemail providers may program the delay before answering calls

in seconds instead of rings; in this case, allow six seconds per ring when determining the appropriate setting. By doing this, if you are on a call, or if the answering system is busy recording a message and you receive another call, the second caller can leave a voicemail message.

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