Telephone base operation

Call transfer

You can transfer a call to any other system telephone. Once you transfer a call, it can be answered by any system telephone, not just at the extension you called.

Blind transfer

While on a call, you can transfer a call directly without notifying the desired extension:

1. Press XFER on the telephone base.

2. Press the one-touchEXT 1-0 key for the desired extension.

XFER

 

 

 

-OR-

 

 

Transfer to:

 

 

 

Press

or to scroll to the desired extension, then

> Handset 1

press

MENU/ENTER.

 

Handset 2

 

Handset 3

 

 

 

3. The current line is put on hold. The destination handset

Calling

rings and the call is answered by pressing L 1-L 4. You 1:Handset 1 hear a short tone from the telephone base. The outside

call is automatically transferred to the desired extension. Hold Line1

L 1-L 4

4. Put the corded handset on the telephone base or press SPEAKER to hang up.

-OR-

You can resume the call by pressing the corresponding

flashing line key LINE 1-LINE 4 before the desired extension answers the call.

You hear a beep tone every 30 seconds when a transferred call has not been answered (To turn off the reminder beep, see Hold reminder on page 22).

NOTES:

1.If the desired extension does not answer the intercom call within one minute, the extension rings as an incoming call to remind the extension user.

2.If the outside call is put on hold for 10 minutes, it is automatically transferred to the auto attendant. The telephone base returns to idle mode.

Transfer a call and speak to the receiving party

You can transfer a call and speak to the receiving party before completing the transfer while on a call:

1.Press XFER on the telephone base.

2.Press the one-touchEXT 1-0 key for the desired extension. -OR-

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AT&T SB67118 user manual Call transfer, Blind transfer, Press the one-touchEXT 1-0 key for the desired extension