Remote access, Remote commands | AT&T SB67118 manual

Answering system

Remote access

Use this feature to reach your answering system remotely by dialing your telephone number from any touch-tone telephone.

To remotely reach the answering system:

1.Dial your telephone number from any touch-tone telephone.

2.When the system answers, enter the four-digit remote access code (0000 is the default code, see page 30 to change it).

The system automatically announces the number of messages (new and/or old) if there are any, and then begins to play them.

3.You can also enter the following remote commands.

Remote commands:

1	Press to play to all messages.
3	Press to delete the current message (during playback).
4	Press to repeat the current message (during playback).
44	After you hear “Repeat” and within five seconds, press 4 again to
	listen to the previous message (during playback).
5	Press to stop and return to the remote commands (during
	playback).
6	Press to skip to the next message (during playback).
7	Press to transfer the current message (during playback).
*	Press to end the call.

4. Hang up to end the call and save all undeleted messages.

Cut out the remote access wallet card at the back of this user’s manual for quick reference.

NOTES:

1.If you do not enter a valid remote access code, the answering system answers the call as usual and all the voice and digits entered will be recorded as messages stored in your general mailbox.

2.If you do not enter any remote access code, the answering system announces “Thank you for calling,” and the call is terminated.

3.When there is no new message or all the new messages are played during remote access, you hear a help menu listing all features and commands. If there is no command after help menu is played three times, the call ends automatically.

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AT&T SB67118 user manual Remote access, To remotely reach the answering system, Remote commands

Contents

User’s manual Congratulations Parts checklist SB67118 Table of contents SB67118 Dect Telephone base operation Index Quick reference guide Exit Directory card Using menus Main menu Installation Avoid placing the telephone base too close to Planning your system Important Information Telephone base installation To connect the telephone line cords to the telephone base Option 2 To connect four one-line wall jacks Optional backup battery installation Add and register handsets Add and register a cordless headset To register a cordless headset to your telephone base Add and register a cordless headset Deregister handsets and headset Add a corded headset To add a corded headset to the telephone base Optional audio cable To use an audio cable Ringer volume Telephone base setupMenu settings Volume control Ringer tone Ring group Do not disturb DND Language LCD contrastKey tone Set line mode Line selection Area codes Hold reminder Set date and time Reviewing the recording Music on hold MOHTurning MOH on or off Recording music or message using an audio device Recording music or message using the corded handset Auto attendant setup for answering system Record announcement auto attendant Record extension list Number of rings auto attendant Record announcement independent mailbox Mailbox setup for answering systemNumber of rings general mailbox Select announcement Press or to scroll to an announcement Call screening Mailbox setup for general mailboxSet access code remote code Turn alert on or off Notify alertSet alert number Remaining space Call alert confirmationScreen displays Press Spkr to confirm the alert call Customer support Speed dial setupEnter, edit or delete a speed dial number Screen icons Screen icons, indicator tones and lightsIndicator tones Indicator lights NEW Call Line indicators Telephone base basic operationMaking a call To make a call from the telephone base To end a call from the telephone base Using the speakerphone To make a call with a corded headsetTo make a call with a cordless headset On-hook dialing predialing Answering a call To answer a call Temporary ringer silencingLast number redialing To view the 10 most recently dialed numbers Options while on calls To enable call privacy To cancel call privacyCall privacy Recording a call While recording a phone conversation To play back a memo or phone conversationTo mute a call To un-mute a call Join a call in progress Switching between linesHold reminder on To access the directory while on a call Chain dialingThree-way conference calls To make a three-way conference call To talk privately with one internal party To drop one lineTo drop an intercom To end a conference call Covm reset Covm central office voicemail Intercom Make an intercom call to a cordless handset Answer an intercom call Answer an incoming call during an intercom call Call transfer Blind transferPress the one-touchEXT 1-0 key for the desired extension Or to scroll to the desired extension, then Other options for answering the transferred call PTT to all handsets Push to talk PTT intercomPTT to a single handset End a PTT call Answer a PTT callConvert PTT call to intercom call Exit the directory About the directoryCapacity Create directory entries Create a new directory entry Store a pause in a directory number Store a flash in a directory number Directory empty Review directoryReview directory entries Press or browse through the directory Search directorySearch by name Dial, delete or edit entries About Caller ID Information about caller ID with call waiting Screen display of the telephone base Caller ID InformationHow the caller ID information call log works Missed new calls indicator Caller ID operationMemory match Review the caller ID information Make a call log entry ready to dial Dial a call log entryDelete entries Delete a caller ID entry Delete all caller ID entries When the telephone number appears Save a call log entry to the directory On-screen message Reason Reasons for missing caller ID informationReasons for missing caller ID information Answering system and voicemail Messages on Setting your system to automatically answer calls An example of a 2-line answering system setupGeneral mailbox gen MB only Auto attendant auto att An example of a 4-line answering system setup Select the answer modeAns-Gen MB only, Ans-Auto att, or No answer Answering system capacity Turn the auto attendant on Using the auto attendantAuto attendant operation Base Missed call 0800AM 12/30 AuAt Auto attendant flow chart Answering system operation When messages are playing on the telephone base To listen to messages at the telephone baseOptions during playback Delete all old messages When a message is playing on the telephone Transfer messageRecording and delivering memos To record a memo, then deliver it Set general delivery mailbox to not answer Disable the answering systemPlay back a memo To remotely reach the answering system Remote accessRemote commands Remote access Cordless headset operation Cordless headset extension number Telephone base display screen messages Deregistering Message full Maintenance Taking care of your telephone Important safety information Safety information Especially about cordless telephones FCC part 68 and Acta Industry Canada FCC part Limited warranty Limited warranty Technical specifications Dect 6.0 digital technology Troubleshooting Backup battery installation on page 9in this If the other telephone in your building are having Relocate your telephone to a higher location. Troubleshooting Troubleshooting Troubleshooting While recording Troubleshooting Index Index Index Index Remote access wallet card Action Remote command