If the other telephone in your building are having | AT&T SB67118

Appendix

Troubleshooting

	•	If the other telephone in your building are having the
		same problem, contact your telephone service provider
		(charges might apply).

My telephone	•	Make sure you plug the power cord securely into the
base isn’t		telephone base. Plug the power adapter into a different
performing		working electrical outlet without a wall switch.
normally.	•	Reset the telephone base. Unplug the electrical power.
	•	Reset the telephone base. Unplug the electrical power.
		Wait for 15 seconds then plug it back in. Allow up to
		one minute for the telephone base to reset.
	•	Other electronic products can cause interference to your
		telephone base. Try installing your telephone base as far
		away from these types of electronic devices as possible:
		television sets, VCRs, or other cordless telephones.

I get noise, static,	•	If you subscribe to high-speed Internet service (digital
or weak signals		subscriber line - DSL) through your telephone lines, you
even when		must install a DSL filter between the telephone line
I’m near the		cord and the telephone wall jack. The filter prevents
telephone base.		noise and caller ID problems as a result of DSL
		interference. Please contact your DSL service provider
		for more information about DSL filters.
	•	You may be able to improve the performance of your
		telephone base by installing your new telephone
		base as far as possible from any other existing corded
		or cordless telephone system that may already be
		installed.
	•	Other electronic products can cause interference to your
		telephone base. Try installing your telephone base as far
		away from the following electronic devices as possible:
		television sets, VCRs, or other cordless telephones.
	•	Do not install this telephone base near a microwave
		oven or on the same electrical outlet. You might
		experience decreased performance while the
		microwave oven is operating.
	•	If you plug your telephone in with a modem or a
		surge protector, plug the telephone base (or modem/
		surge protector) into a different location. If this does
		not solve the problem, relocate your telephone base
		or modem farther apart from one another, or use a
		different surge protector.

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AT&T SB67118 user manual If the other telephone in your building are having

Contents

User’s manual Congratulations Parts checklist SB67118 Table of contents SB67118 Dect Telephone base operation Index Quick reference guide Exit Directory card Using menus Main menu Installation Avoid placing the telephone base too close to Planning your system Important Information Telephone base installation To connect the telephone line cords to the telephone base Option 2 To connect four one-line wall jacks Optional backup battery installation Add and register handsets Add and register a cordless headset To register a cordless headset to your telephone base Add and register a cordless headset Deregister handsets and headset Add a corded headset To add a corded headset to the telephone base Optional audio cable To use an audio cable Menu settings Telephone base setupRinger volume Volume control Ringer tone Ring group Do not disturb DND Key tone LCD contrastLanguage Set line mode Line selection Area codes Hold reminder Set date and time Turning MOH on or off Music on hold MOHReviewing the recording Recording music or message using an audio device Recording music or message using the corded handset Auto attendant setup for answering system Record announcement auto attendant Record extension list Number of rings auto attendant Number of rings general mailbox Mailbox setup for answering systemRecord announcement independent mailbox Select announcement Press or to scroll to an announcement Set access code remote code Mailbox setup for general mailboxCall screening Set alert number Notify alertTurn alert on or off Screen displays Press Spkr to confirm the alert call Call alert confirmationRemaining space Enter, edit or delete a speed dial number Speed dial setupCustomer support Indicator tones Screen icons, indicator tones and lightsScreen icons Indicator lights NEW Call Making a call To make a call from the telephone base Line indicatorsTelephone base basic operation To end a call from the telephone base To make a call with a cordless headset Using the speakerphoneTo make a call with a corded headset On-hook dialing predialing Last number redialing Answering a call To answer a callTemporary ringer silencing To view the 10 most recently dialed numbers Options while on calls Call privacy To enable call privacyTo cancel call privacy Recording a call To mute a call While recording a phone conversationTo play back a memo or phone conversation To un-mute a call Hold reminder on Switching between linesJoin a call in progress Three-way conference calls To access the directory while on a callChain dialing To make a three-way conference call To drop an intercom To talk privately with one internal partyTo drop one line To end a conference call Covm reset Covm central office voicemail Intercom Make an intercom call to a cordless handset Answer an intercom call Answer an incoming call during an intercom call Press the one-touchEXT 1-0 key for the desired extension Call transferBlind transfer Or to scroll to the desired extension, then Other options for answering the transferred call PTT to a single handset Push to talk PTT intercomPTT to all handsets Convert PTT call to intercom call Answer a PTT callEnd a PTT call Capacity About the directoryExit the directory Create directory entries Create a new directory entry Store a pause in a directory number Store a flash in a directory number Review directory entries Review directoryDirectory empty Search by name Search directoryPress or browse through the directory Dial, delete or edit entries About Caller ID Information about caller ID with call waiting How the caller ID information call log works Caller ID InformationScreen display of the telephone base Memory match Missed new calls indicatorCaller ID operation Review the caller ID information Delete entries Delete a caller ID entry Make a call log entry ready to dialDial a call log entry Delete all caller ID entries When the telephone number appears Save a call log entry to the directory Reasons for missing caller ID information Reasons for missing caller ID informationOn-screen message Reason Answering system and voicemail Messages on General mailbox gen MB only Setting your system to automatically answer callsAn example of a 2-line answering system setup Auto attendant auto att Ans-Gen MB only, Ans-Auto att, or No answer An example of a 4-line answering system setupSelect the answer mode Answering system capacity Auto attendant operation Using the auto attendantTurn the auto attendant on Base Missed call 0800AM 12/30 AuAt Auto attendant flow chart Answering system operation Options during playback When messages are playing on the telephone baseTo listen to messages at the telephone base Delete all old messages Recording and delivering memos When a message is playing on the telephoneTransfer message To record a memo, then deliver it Play back a memo Disable the answering systemSet general delivery mailbox to not answer Remote commands Remote accessTo remotely reach the answering system Remote access Cordless headset operation Cordless headset extension number Telephone base display screen messages Deregistering Message full Maintenance Taking care of your telephone Important safety information Safety information Especially about cordless telephones FCC part 68 and Acta Industry Canada FCC part Limited warranty Limited warranty Technical specifications Dect 6.0 digital technology Troubleshooting Backup battery installation on page 9in this If the other telephone in your building are having Relocate your telephone to a higher location. Troubleshooting Troubleshooting Troubleshooting While recording Troubleshooting Index Index Index Index Remote access wallet card Action Remote command