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IP Office Basic Edition - Quick Mode 9500 Series Phone User Guide
Page 13
- Issue 6b (23 November 2011)
IP Office Basic Edition
Call Handling
Chapter 2.
Contents
Main
Page
Contents
Introduction1.
Call Handling2.
Other Features3.
Using Voicemail4.
Page
Page
Page
IP Office Basic Edition - Quick Mode 9500 Series Phone User Guide Page 7
Introduction:
1. Introduction
Key System or PBX System
Programmable Buttons
Key System Mode
PBX System Mode
1.1 9500 Series 04 Telephones
IP Office Basic Edition - Quick Mode 9500 Series Phone User Guide Page 9
Introduction: 9500 Series 04 Telephones
1.2 9500 Series 08 Telephones
1.3 Dialing Codes
Introduction: Dialing Codes
1.4 Feature Codes
Page
Page
2. Call Handling
2.1 Making Calls
2.1.1 Making Internal Calls
2.1.2 Setting a Callback
To Set a Callback
2.1.3 Making External Calls
2.1.4 Making Page or Direct Calls
To Make a Direct Voice Call
To Make a Page Call
To Page the Loudspeaker Device
2.1.5 Redial
2.2 Answering Calls
2.2.1 Answer a Page Call
Three Beeps
Single Beep
2.2.2 Call Pickup
To Create a Call Pickup Button
To Use a Call Pickup Button
IP Office Basic Edition - Quick Mode 9500 Series Phone User Guide Page 19
Call Handling: Answering Calls
2.3 Speed Dialing
2.3.1 System Speed Dials
To Use a System Speed Dial
2.3.2 Personal Speed Dials
To Use a Personal Speed Dial
To Edit Your Personal Speed Dials
IP Office Basic Edition - Quick Mode 9500 Series Phone User Guide Page 21
Call Handling: Speed Dialing
2.3.3 Auto Dialing
To Use an Auto Dial Button
To Create an Auto Dial - Other Button
Page
Call Handling: Mute
2.6 Holding Calls
To Put a Call on Hold
To Return to a Call Put on Hold
2.7 Parking Calls
To Park a Call
2.8 Transferring Calls
2.8.1 Voice Mailbox Transfer
To Transfer a Caller to an Extensions Mailbox
To Create a Voice Mailbox Transfer Button
IP Office Basic Edition - Quick Mode 9500 Series Phone User Guide Page 25
2.9 Conferencing Calls
To Create a Conference Call
To Hold a Conference Call
To Drop Other Parties from the Call
To Mute Other Parties
2.10 Using Handsfree
Note
IP Office Basic Edition - Quick Mode 9500 Series Phone User Guide Page 27
Call Handling: Using Handsfree
2.11 Using a Headset
2.12 Joining Calls
To Join a Call
To Switch Privacy On or Off
Page
Page
3. Other Features
3.1 Absent Text Messages
To Create an Absent Message Button
To Activate an Absent Text Message
To Deactivate the Absent Text Message
3.2 Forwarding Calls
To Manually Set Forwarding
To Manually Cancel Forwarding
To Create a Call Forwarding Button
3.3 Call Coverage
To Send Calls to Coverage
To Remove Call Coverage
IP Office Basic Edition - Quick Mode 9500 Series Phone User Guide Page 33
Other Features: Call Coverage
To Create a Call Coverage Button
To Use a Call Coverage Button
3.4 Locking Your Extension
To Lock Your Extension
To Unlock Your Extension
To Create a Station Lock Button
IP Office Basic Edition - Quick Mode 9500 Series Phone User Guide Page 35
3.5 Account Codes
To Manually Enter an Account Code
To Use an Account Code Button
To Create an Account Code Entry Button
3.6 Do Not Disturb
To Manually Switch Do Not Disturb On/Off
To Create a Do Not Disturb Button
3.6.1 Do Not Disturb Exceptions
Page
Page
4. Using Voicemail
Accessing Your Mailbox
IP Office Basic Edition - Quick Mode 9500 Series Phone User Guide Page 41
Using Voicemail:
4.1 Voicemail Coverage On/Off
To create a VMS cover button
Page
Page
5. Contacts
5.1 Viewing Contacts Details
IP Office Basic Edition - Quick Mode 9500 Series Phone User Guide Page 45
Contacts: Viewing Contacts Details
5.2 Make a Call from the Directory
5.3 Editing a Contact
5.4 Adding a New Contact
5.4.1 Add a Contact from the Call Log
5.5 Deleting a Contact
Page
6. Call Log
6.1 Using the Call Log
6.2 Making a Call from the Call Log
IP Office Basic Edition - Quick Mode 9500 Series Phone User Guide Page 49
Call Log: Making a Call from the Call Log
6.3 Viewing Call Details
IP Office Basic Edition - Quick Mode 9500 Series Phone User Guide Page 50
6.4 Deleting a Record
6.5 Deleting All Records
6.6 Adding a Record to Your Contacts
Page
7. Button Programming
7.1 Programming a Button
IP Office Basic Edition - Quick Mode 9500 Series Phone User Guide Page 53
Button Programming: Programming a Button
7.2 Changing a Button Label
7.3 Button Functions
IP Office Basic Edition - Quick Mode 9500 Series Phone User Guide Page 55
Button Programming: Button Functions
Function Status Indication
Page
Page
8. Phone Settings
8.1 Naming Your Extension
To change your extension name
IP Office Basic Edition - Quick Mode 9500 Series Phone User Guide Page 59
Phone Settings: Naming Your Extension
8.2 Visual Alerting
8.3 Audible Alerting
8.4 Ringer Sound
8.5 Ringer Volume
8.6 Display Brightness
8.7 Display Contrast
8.8 Display Language
IP Office Basic Edition - Quick Mode 9500 Series Phone User Guide Page 61
8.9 Error Tones
8.10 Button Clicks
8.11 Default Handsfree Audio Path
8.12 The Admin Menu
Page
8.14 A-Menu Auto Exit
Index
A
B
C
D
O
P
R
S
T
