Avaya 9500 Series 3.6 Do Not Disturb

IP Office Basic Edition - Quick Mode 9500 Series Phone User Guide Page 36

- Issue 6b (23 November 2011)IP Office Basic Edition

3.6 Do Not Disturb

Use this feature to be able to press a programmed button to prevent incoming calls for the extension from ringing (lights

may still flash). You can still use the extension to make calls and to answer calls using line appearance buttons.

·

·Use Do Not Disturb when you do not want the auto attendant or the voice messaging system to transfer calls to

you.

·If you are assigned to a hunt group and you leave your desk, use Do Not Disturb so that calls to the hunt group will

skip your extension and ring immediately at the next available extension in the group.

·Unanswered calls that are transferred from an extension with Do Not Disturb active, ring at that extension if they

transfer return.

·If you have VMS Cover turned on, enabling Do Not Disturb will send all your calls immediately to your voicemail

mailbox.

·If you have Call Coverage turned on, enabling Do Not Disturb will send all your calls immediately to the

covering extension.

·An N is shown on your phone's idle display when you have Do Not Disturb enabled. If you go off-hook, you will

hear interrupted dial tone.

To Manually Switch Do Not Disturb On/Off

1.Dial FEATURE 01. An N is shown on your phone's idle display when you have do not disturb enabled.

To Create a Do Not Disturb Button

When Do Not Disturb feature is on, the button's light is lit.

1.Press the Admin soft key on the display.

·During a call, press the PHONE button to display the Admin soft key option. If you access phone

administration during a call, only the SPEAKER, MUTE and HEADSET buttons still affect the

connected call.

2.Use the up or down arrow buttons to scroll to Telephone Programming. Press Select.

3.Press the programmable button you want to change. Alternatively:

·Use the up or down arrows to scroll to Button Programming. Press Select.

·At the Button: prompt press the button to edit or enter from the button number.

4.The current setting of that button is displayed.

5.Press Program and either dial #01 or use the up or down arrow buttons to scroll the display to Do Not

Disturb and press Select.

6.The current setting of the button will now be set to Do Not Disturb.

·Exit phone administration by pressing the PHONE button. Alternatively use the Back button to move to

another menu.

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Contents

Main Page Contents Introduction1. Call Handling2. Other Features3. Using Voicemail4. Page Page Page IP Office Basic Edition - Quick Mode 9500 Series Phone User Guide Page 7 Introduction: 1. Introduction Key System or PBX System Programmable Buttons Key System Mode PBX System Mode 1.1 9500 Series 04 Telephones IP Office Basic Edition - Quick Mode 9500 Series Phone User Guide Page 9 Introduction: 9500 Series 04 Telephones 1.2 9500 Series 08 Telephones 1.3 Dialing Codes Introduction: Dialing Codes 1.4 Feature Codes Page Page 2. Call Handling 2.1 Making Calls 2.1.1 Making Internal Calls 2.1.2 Setting a Callback To Set a Callback 2.1.3 Making External Calls 2.1.4 Making Page or Direct Calls To Make a Direct Voice Call To Make a Page Call To Page the Loudspeaker Device 2.1.5 Redial 2.2 Answering Calls 2.2.1 Answer a Page Call Three Beeps Single Beep 2.2.2 Call Pickup To Create a Call Pickup Button To Use a Call Pickup Button IP Office Basic Edition - Quick Mode 9500 Series Phone User Guide Page 19 Call Handling: Answering Calls 2.3 Speed Dialing 2.3.1 System Speed Dials To Use a System Speed Dial 2.3.2 Personal Speed Dials To Use a Personal Speed Dial To Edit Your Personal Speed Dials IP Office Basic Edition - Quick Mode 9500 Series Phone User Guide Page 21 Call Handling: Speed Dialing 2.3.3 Auto Dialing To Use an Auto Dial Button To Create an Auto Dial - Other Button Page Call Handling: Mute 2.6 Holding Calls To Put a Call on Hold To Return to a Call Put on Hold 2.7 Parking Calls To Park a Call 2.8 Transferring Calls 2.8.1 Voice Mailbox Transfer To Transfer a Caller to an Extensions Mailbox To Create a Voice Mailbox Transfer Button IP Office Basic Edition - Quick Mode 9500 Series Phone User Guide Page 25 2.9 Conferencing Calls To Create a Conference Call To Hold a Conference Call To Drop Other Parties from the Call To Mute Other Parties 2.10 Using Handsfree Note IP Office Basic Edition - Quick Mode 9500 Series Phone User Guide Page 27 Call Handling: Using Handsfree 2.11 Using a Headset 2.12 Joining Calls To Join a Call To Switch Privacy On or Off Page Page 3. Other Features 3.1 Absent Text Messages To Create an Absent Message Button To Activate an Absent Text Message To Deactivate the Absent Text Message 3.2 Forwarding Calls To Manually Set Forwarding To Manually Cancel Forwarding To Create a Call Forwarding Button 3.3 Call Coverage To Send Calls to Coverage To Remove Call Coverage IP Office Basic Edition - Quick Mode 9500 Series Phone User Guide Page 33 Other Features: Call Coverage To Create a Call Coverage Button To Use a Call Coverage Button 3.4 Locking Your Extension To Lock Your Extension To Unlock Your Extension To Create a Station Lock Button IP Office Basic Edition - Quick Mode 9500 Series Phone User Guide Page 35 3.5 Account Codes To Manually Enter an Account Code To Use an Account Code Button To Create an Account Code Entry Button 3.6 Do Not Disturb To Manually Switch Do Not Disturb On/Off To Create a Do Not Disturb Button 3.6.1 Do Not Disturb Exceptions Page Page 4. Using Voicemail Accessing Your Mailbox IP Office Basic Edition - Quick Mode 9500 Series Phone User Guide Page 41 Using Voicemail: 4.1 Voicemail Coverage On/Off To create a VMS cover button Page Page 5. Contacts 5.1 Viewing Contacts Details IP Office Basic Edition - Quick Mode 9500 Series Phone User Guide Page 45 Contacts: Viewing Contacts Details 5.2 Make a Call from the Directory 5.3 Editing a Contact 5.4 Adding a New Contact 5.4.1 Add a Contact from the Call Log 5.5 Deleting a Contact Page 6. Call Log 6.1 Using the Call Log 6.2 Making a Call from the Call Log IP Office Basic Edition - Quick Mode 9500 Series Phone User Guide Page 49 Call Log: Making a Call from the Call Log 6.3 Viewing Call Details IP Office Basic Edition - Quick Mode 9500 Series Phone User Guide Page 50 6.4 Deleting a Record 6.5 Deleting All Records 6.6 Adding a Record to Your Contacts Page 7. Button Programming 7.1 Programming a Button IP Office Basic Edition - Quick Mode 9500 Series Phone User Guide Page 53 Button Programming: Programming a Button 7.2 Changing a Button Label 7.3 Button Functions IP Office Basic Edition - Quick Mode 9500 Series Phone User Guide Page 55 Button Programming: Button Functions Function Status Indication Page Page 8. Phone Settings 8.1 Naming Your Extension To change your extension name IP Office Basic Edition - Quick Mode 9500 Series Phone User Guide Page 59 Phone Settings: Naming Your Extension 8.2 Visual Alerting 8.3 Audible Alerting 8.4 Ringer Sound 8.5 Ringer Volume 8.6 Display Brightness 8.7 Display Contrast 8.8 Display Language IP Office Basic Edition - Quick Mode 9500 Series Phone User Guide Page 61 8.9 Error Tones 8.10 Button Clicks 8.11 Default Handsfree Audio Path 8.12 The Admin Menu Page 8.14 A-Menu Auto Exit Index A B C D O P R S T