Make a Call from the Directory | Avaya 9500 Series manual

Contacts: Viewing Contacts Details

5.2 Make a Call from the Directory

You can use any directory contacts to make a call. You can also use the directory in almost any telephone function where you need to select the number for a destination, for example during transfers.

∙On a key mode system, to call an internal number, you need to press an Intercom button before selecting the number from the directory.

1.Access the contacts directory:

a.Press the CONTACTS key. The directory menu is displayed.

b.Use the left and right arrow keys to select which type of directory entries you want displayed.

∙All

All directory entries.

∙Personal

Your personal speed dials.

∙External

The system speed dials.

∙Users

The names and numbers of other users on the telephone system.

∙Groups

The names and numbers of hunt groups on the telephone system.

c.Either press the List soft key to display all the directory entries or start dialing the name to display only matching entries.

d.Use the up and down arrow keys to scroll through the matching entries. To return to the start to match a different directory selection, press the Clear soft key.

2.When the required entry is displayed, press Call.

3.Continue as for a normally dialed call.

5.3Editing a Contact

You can edit the contacts in your own personal directory.

1.Access your personal directory contacts:

a.Press the CONTACTS key. The directory menu is displayed.

b.Use the left and right arrow keys to select your Personal directory. The first two extensions on the system can also add, edit and delete entries from the External directory.

c.Either press the List soft key to display all the directory entries or start dialing the name to display only matching entries.

d.Use the up and down arrow keys to scroll through the matching entries. To return to the start to match a different directory selection, press the Clear soft key.