Contents

Contents

 

1.

Introduction

 

1.1

9500 Series.....................................................................04 Telephones

8

1.2

9500 Series.....................................................................08 Telephones

9

1.3

Dialing Codes

10

1.4

Feature Codes

11

2.

Call Handling

 

2.1

Making Calls

14

 

2.1.1 Making............................................................................Internal Calls

14

 

2.1.2 Setting............................................................................a Callback

14

 

2.1.3 Making............................................................................External Calls

15

 

2.1.4 Making Page or Direct Calls

16

 

2.1.5 Redial

16

2.2

Answering .....................................................................Calls

17

 

2.2.1 Answer............................................................................a Page Call

17

 

2.2.2 Call............................................................................Pickup

18

2.3

Speed Dialing

19

 

2.3.1 System............................................................................Speed Dials

19

 

2.3.2 Personal............................................................................Speed Dials

20

 

2.3.3 Auto............................................................................Dialing

21

2.4

Adjusting the.....................................................................Volume

22

2.5

Mute

22

2.6

Holding Calls

23

2.7

Parking Calls

23

2.8

Transferring.....................................................................Calls

24

 

2.8.1 Voice............................................................................Mailbox Transfer

24

2.9

Conferencing.....................................................................Calls

25

2.10 Using Handsfree

26

2.11 Using a Headset

27

2.12 Joining Calls

27

3.

Other Features

 

3.1

Absent Text.....................................................................Messages

30

3.2

Forwarding.....................................................................Calls

31

3.3

Call Coverage

32

3.4

Locking Your.....................................................................Extension

34

3.5

Account Codes

35

3.6

Do Not Disturb

36

 

3.6.1 Do Not Disturb Exceptions

37

4.

Using Voicemail

 

4.1

Voicemail Coverage.....................................................................On/Off

41

5.

Contacts

 

5.1

Viewing Contacts.....................................................................Details

44

5.2

Make a Call.....................................................................from the Directory

45

5.3

Editing a Contact

45

5.4

Adding a New.....................................................................Contact

46

 

5.4.1 Add a Contact from the Call Log

46

5.5

Deleting a Contact

46

6.

Call Log

 

6.1

Using the Call.....................................................................Log

48

6.2

Making a Call.....................................................................from the Call Log

48

6.3

Viewing Call.....................................................................Details

49

6.4

Deleting a Record

50

6.5

Deleting All.....................................................................Records

50

6.6

Adding a Record to Your Contacts

50

7. Button Programming

 

7.1

Programming.....................................................................a Button

52

7.2

Changing a.....................................................................Button Label

53

7.3

Button Functions

54

8.

Phone Settings

 

8.1

Naming Your.....................................................................Extension

58

8.2

Visual Alerting

59

8.3

Audible Alerting

59

8.4

Ringer Sound

59

8.5

Ringer Volume

60

8.6

Display Brightness

60

8.7

Display Contrast

60

8.8 Display Language

60

8.9

Error Tones

61

8.10 Button Clicks

61

8.11 Default Handsfree.....................................................................Audio Path

61

8.12 The Admin.....................................................................Menu

62

8.13 The A MENU

63

8.14 A-Menu Auto.....................................................................Exit

64

Index

65

IP Office Basic Edition - Quick Mode 9500 Series Phone User Guide

Page 3

IP Office Basic Edition

- Issue 6b (23 November 2011)

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Avaya 9500 Series manual Contents