Installation and Configuration Guide

Installing the BlackBerry Enterprise Server software

Installing the BlackBerry

 

6

Enterprise Server software

 

 

Prerequisites: Installing the BlackBerry Enterprise Server software

Verify that the Windows account that you use to install the BlackBerry Enterprise Server software is assigned the local administrator permission on the computer that you perform the installation process on.

Verify that the Windows account that you want to use to install the BlackBerry Enterprise Server software is not a member of the Domain Admins group in Microsoft Active Directory.

In a Microsoft Exchange 2003 environment, to start the MAPI subsystem, open the Microsoft Exchange System Manager.

In a Windows Server 2003 environment, to install Microsoft SQL Server 2008 R2 Express Edition during the installation of BlackBerry Enterprise Server, you must install Windows PowerShell 1.0, Microsoft .NET Framework 3.5 SP1, and Microsoft Windows Installer 4.5 before you run the BlackBerry Enterprise Server setup application.

If your organization's domain controllers are running on Windows Server 2008, verify that the number of NSPI connections that the BlackBerry Enterprise Server can make to the Microsoft Exchange Server meets the requirements of your organization. For more information, visit www.blackberry.com/btsc to read article KB17325 and visit support.microsoft.com to read article 949469.

Retrieve the following information:

BlackBerry CAL key

SRP host (in BlackBerry Enterprise Server version 5.0 and later, the format of the SRP host is different from earlier versions)

SRP identifier

SRP authentication key

computer name and port number of the instant messaging server (For Microsoft Office Live Communications Server 2005 and Microsoft Office Communications Server 2007 use the virtual server name and port number where the AJAX service is installed.)

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Blackberry Version 5.0 Service Pack 4 manual Installing the BlackBerry Enterprise Server software