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Version 5.0 Service Pack 4
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Installation and Configuration Guide
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Version 5.0 Service Pack 4
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BlackBerry Enterprise Server for Microsoft Exchange
Version: 5.0
Service Pack: 4
Installation and Configuration Guide
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Contents
Installation and Configuration Guide
Published 2014-01-14 SWD-20140114180405595
Contents
Installing a standby BlackBerry Enterprise Server
Adding or removing BlackBerry Enterprise Server components
101
Overview BlackBerry Enterprise Server
Planning a BlackBerry Enterprise Server installation
Installing the BlackBerry Attachment Service
Installing the BlackBerry Administration Service
Installing the BlackBerry MDS Connection Service
Installing the BlackBerry Collaboration Service
Installing the BlackBerry Router
Requirement
Hardware requirements BlackBerry Enterprise Server
Hardware requirements BlackBerry Enterprise Server
System requirements BlackBerry Enterprise Server
System requirements
Exchange Server version
System requirements BlackBerry Enterprise Server databases
Microsoft SQL Server 2008 R2 32-bit or 64-bit
Operating system Any of the following operating systems
System requirements BlackBerry Attachment Service
System requirements BlackBerry Collaboration Service
IBM Sametime Novell GroupWise Messenger
Windows Server
Microsoft Lync Server
System requirements BlackBerry MDS Connection Service
System requirements BlackBerry Router
Network services
System requirements for your organizations environment
Higher
Browser Browser settings for Windows Internet Explorer
Installation and Configuration Guide
System requirements Firewall
System requirements Messaging server
System requirements Instant messaging server
Supported features and environments
BlackBerry Enterprise Server
Description
Unsupported environments
BlackBerry Attachment Service
Configuring a Microsoft Exchange 2010 messaging environment
Preinstallation tasks
After you finish
Before you begin
Type New-ThrottlingPolicy BESPolicy
Turn off client throttling in Microsoft Exchange
Installation and Configuration Guide
Configuring a Microsoft Exchange 2007 messaging environment
After you finish
Click Check Names
Group membership Domain User
Configuring a Microsoft Exchange 2003 messaging environment
Click Check Names
Configure permissions for the Windows account
Add the Windows account to the local administrators group
Installation and Configuration Guide
Perform one of the following actions
Property Description
Type CreateDB.exe BESMgmt.cfg
Dbms
Installation and Configuration Guide
Select the Create associated pointer PTR record check box
Installation and Configuration Guide
Installation and Configuration Guide
Socket connections for each instant messaging session
Microsoft SQL Server 2008 R2 Express Edition
Installing the BlackBerry Enterprise Server software
Install the BlackBerry Enterprise Server software
Click Check Name
After you finish
Before you begin
Click Check Name
Install a standalone BlackBerry Router
Installing a standby BlackBerry 7 Enterprise Server
Install a primary BlackBerry Enterprise Server
Install a standby BlackBerry Enterprise Server
After you finish
Test the BlackBerry Enterprise Server installation
Postinstallation tasks
Install the BlackBerry database notification system
Open the NotifyInstall.sql file
Open the NotifyMasterInstall.sql file
Best practice Running the BlackBerry Enterprise Server
Best practice Description
Type regedit
Configuring support for Unicode languages
Type regedit
Type regedit
Type regedit
Installation and Configuration Guide
After you finish
Click Edit component
There is a problem with this websites security certificate
On the Security tab, click Local Intranet
Configuring communication with distributed components
Click View certificates
Click Trusted Root Certification Authorities. d Click OK
Attachment.Server.host=attachmentserverhostname
Click Edit instance
Change AllowRemoteServices to
Click Restart instance
Component view, expand BlackBerry Enterprise Server
Type regedit
Configuring a computer for monitoring
Click Start Run
Expand Microsoft SQL Server Security Logins
Change the Database role membership to rimdbbesserver
Changing the BlackBerry Configuration Database
Click Provision BCS
Run the BCSProvisioner.exe file
Component Options
Adding or removing BlackBerry 9 Enterprise Server components
If you installed remote components, you can add a BlackBerry
Add or remove a BlackBerry Enterprise Server component
After you finish
Click Component view
Remove the BlackBerry Enterprise Server software
Removing the BlackBerry Enterprise Server software
Delete registry keys
Key Location
BlackBerry Enterprise Server registry keys
Removing the BlackBerry database notification system
Open the NotifyUnInstall.sql file
Installation and Configuration Guide
Previous version detected but no database available
Failed to write License Key to the Database
Possible solution
On the BlackBerry Server tab, click Edit Mapi profile
Possible cause
Page
Possible solution
You cannot access the BlackBerry Administration Service
Possible cause
Possible cause Possible solution
Text in the license agreement is not readable
Guide Information
Related resources
Glossary13
Messaging Application Programming Interface
Name Service Provider Interface
Messaging server
Network interface card
Legal notice
102
Installation and Configuration Guide
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