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Version 5.0 Service Pack 4 manual
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103 pages, 2.21 Mb
BlackBerry Enterprise Server for
Microsoft Exchange
Version: 5.0
Service Pack: 4
Installation and
Configuration Guide
Contents
Main
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Contents
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Overview: BlackBerry Enterprise Server
Planning a BlackBerry Enterprise Server installation
Installing all BlackBerry Enterprise Server components on one computer
Installing the BlackBerry Administration
Installing the BlackBerry Attachment
Installing the BlackBerry Collaboration
Installing the BlackBerry MDS Connection
Installing the BlackBerry Router
Hardware requirements: BlackBerry Enterprise Server
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System requirements
System requirements: BlackBerry Enterprise Server
System requirements: BlackBerry Administration Service and BlackBerry Web Desktop Manager
System requirements: BlackBerry Enterprise Server databases
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System requirements: BlackBerry Attachment Service
System requirements: BlackBerry Collaboration Service
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System requirements: BlackBerry MDS Connection Service
System requirements: BlackBerry Router
System requirements for your organization's environment
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System requirements: Messaging server
System requirements: Firewall
System requirements: Instant messaging server
Supported features and environments
Unsupported environments
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Preinstallation tasks
Configuring a Microsoft Exchange 2010
Create a Windows account that has a Microsoft Exchange 2010 mailbox
Configure Microsoft Exchange 2010 permissions for
Increase the maximum number of connections to the Address Book service in Microsoft Exchange 2010
Turn off client throttling in Microsoft Exchange 2010
Configure a management role and scope for Microsoft Exchange Web Services
Configure the BlackBerry Enterprise Server to run without public folders
Configuring a Microsoft Exchange 2007
Configure Microsoft Exchange 2007 permissions for
Permit users to send email messages in a Microsoft Exchange environment
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Configuring a Microsoft Exchange 2003
Create a Windows account that has a Microsoft Exchange 2003 mailbox
Configure Microsoft Exchange 2003 permissions for
Permit users to send email messages in a Microsoft Exchange environment
Configure permissions for the Windows account
Prevent the Microsoft Exchange known issues for wireless calendar synchronization
Verify if the Windows account can access a user account in Microsoft Exchange
Configuring connections for the BlackBerry Enterprise Server database
Specifying permissions for the Windows account or Microsoft SQL Server account
Assign permissions to the Windows account or Microsoft SQL Server account
Create a BlackBerry Configuration Database
BESMgmt.cfg properties
Install the SNMP service for monitoring by a monitoring application
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Create the DNS record for a BlackBerry Administration Service instance
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Persistent socket connections for the BlackBerry Collaboration Service
Applications that are installed with the BlackBerry Enterprise Server components
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Installing the BlackBerry Enterprise Server software
Prerequisites: Installing the BlackBerry Enterprise Server software
Install the BlackBerry Enterprise Server software
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Specifying a name for the BlackBerry Administration Service pool during the installation process
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Page
Install a standalone BlackBerry Router
Test the connection from the BlackBerry Router to the BlackBerry Infrastructure
Installing a standby BlackBerry Enterprise Server
Install a standby BlackBerry Enterprise Server
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Postinstallation tasks
Test the BlackBerry Enterprise Server installation
Install the BlackBerry database notification system
Best practice: Running the BlackBerry Enterprise Server
Configuring support for Unicode languages
Configure support for Unicode languages
Change the character encoding that the BlackBerry Enterprise Server uses to send Unicode messages
Configure the BlackBerry Enterprise Server to use only UTF-8 to send Unicode messages
Configuring the BlackBerry Enterprise Server to use Microsoft Exchange Web Services
Prerequisites: Configuring the BlackBerry Enterprise Server to use Microsoft Exchange Web Services
Configure the BlackBerry Enterprise Server to use Microsoft Exchange Web Services
Manage the BlackBerry Enterprise Server performance in a Microsoft Exchange 2010 environment
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Log in to the BlackBerry Administration Service for the first time
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Description
Configuring communication with distributed components
Connecting to a BlackBerry Attachment Service
Connect a BlackBerry MDS Connection Service to a remote BlackBerry
Connect the BlackBerry Collaboration Service to a remote BlackBerry
Connect a BlackBerry Enterprise Server to a remote BlackBerry
Connect a remote BlackBerry Attachment Service to a BlackBerry Enterprise Server
Connecting to a BlackBerry Router
Permit a BlackBerry Enterprise Server to connect to a remote BlackBerry Router
Connect a BlackBerry Enterprise Server to a remote BlackBerry Router
Configuring a computer for monitoring
Configure the SNMP service for monitoring by a monitoring application
Restrict database permissions for the BlackBerry Attachment Service
Configuring minimum Microsoft SQL Server permissions for the Windows account
Configure minimum Microsoft SQL Server permissions for the Windows account
Changing the BlackBerry Configuration Database
Provisioning the BlackBerry Collaboration Service as a trusted application
Manually provision the BlackBerry Collaboration Service as a trusted application
Turn off automatic provisioning of the BlackBerry Collaboration Service as a trusted application
Adding or removing BlackBerry Enterprise Server components
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Add or remove a BlackBerry Enterprise Server component
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Removing the BlackBerry Enterprise Server software
Remove the BlackBerry Enterprise Server software
Delete registry keys
BlackBerry Enterprise Server registry keys
Removing the BlackBerry database notification system
Remove the BlackBerry database notification system from a BlackBerry Configuration Database
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Troubleshooting the BlackBerry Enterprise Server installation process
Failed to write License Key to the Database
Previous version detected but no database available
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Users experience unexpected behavior with message lists and calendars on BlackBerry devices
Some BlackBerry Enterprise Server components do not start
You cannot access the BlackBerry Administration Service
You cannot create a user account in the BlackBerry Administration Service
The BlackBerry Administration Service pool name is the same as the FQDN of the host computer
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Related resources
Glossary
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Legal notice
