Installation and Configuration Guide

System requirements

Unsupported environments

Item

Description

 

 

DMZ

The BlackBerry Enterprise Server and BlackBerry Enterprise Server

 

components, with the exception of the BlackBerry Router, do not support

 

installation in a DMZ.

 

 

messaging server

The BlackBerry Enterprise Server for Microsoft Exchange (and all BlackBerry

 

Enterprise Server components) does not support installation on the computer

 

that hosts the messaging server.

 

 

email application

The BlackBerry Enterprise Server and BlackBerry Enterprise Server components

 

do not support installation on computers that host email applications such as

 

Microsoft Outlook. Email applications use data files that can cause conflicts with

 

the BlackBerry Enterprise Server components. As a result, the BlackBerry

 

Enterprise Server components might not function as expected.

 

 

instant messaging server

Any of the following environments:

 

• If you configure the BlackBerry Enterprise Server for high availability, the

 

primary BlackBerry Enterprise Server instance and standby BlackBerry

 

Enterprise Server instance do not support more than one type of instant

 

messaging server in a BlackBerry Enterprise Server pair. For example, if you

 

install the BlackBerry Collaboration Service for use with Microsoft Office

 

Communications Server 2007 on the primary instance, you must also install

 

the BlackBerry Collaboration Service for use with Microsoft Office

 

Communications Server 2007 on the standby instance.

 

• A BlackBerry Enterprise Server or BlackBerry Enterprise Server pair that

 

connects to multiple instances of the BlackBerry Collaboration Service does

 

not support more than one type of instant messaging server. You must use

 

the same type of instant messaging server for each local or remote

 

BlackBerry Collaboration Service that you connect to a BlackBerry

 

Enterprise Server or BlackBerry Enterprise Server pair.

 

 

BlackBerry Collaboration Service

If you install the BlackBerry Collaboration Service for use with Microsoft Lync

 

Server 2010, the BlackBerry Collaboration Service does not support using

 

ocscore.msi or ucmaredist.msi from the Microsoft Lync Server 2010 installation

 

files on the computer that you install the BlackBerry Collaboration Service on.

 

You must use ocscore.msi and ucmaredist.msi from Microsoft Office

 

 

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Blackberry Version 5.0 Service Pack 4 manual Unsupported environments, Description