Installation and Configuration Guide | Troubleshooting the BlackBerry Enterprise Server installation process |
5.On the BlackBerry Server tab, click Edit MAPI profile.
6.Type the Microsoft Exchange server name.
7.Click the Windows account that is associated with the MAPI profile.
8.Click OK.
You cannot determine the BlackBerry Attachment Connector that the BlackBerry Enterprise Server or the BlackBerry MDS Connection Service uses
If you install a BlackBerry Enterprise Server, the setup application also installs two BlackBerry Attachment Connector instances automatically. One of the BlackBerry Attachment Connector instances connects the BlackBerry Enterprise Server to the BlackBerry Attachment Service. The other instance connects the BlackBerry MDS Connection Service to the BlackBerry Attachment Service. During the installation process, the setup application gives both BlackBerry Attachment Connector instances a name that includes the computer name (for example, <computer_name>_AC).
The BlackBerry Administration Service displays the names of both the BlackBerry Attachment Connector instances. By default, you cannot determine easily which instance connects to the BlackBerry Enterprise Server or the BlackBerry MDS Connection Service, so you can change the display names of both the BlackBerry Attachment Connector instances to make them easier to identify.
1.In the BlackBerry Administration Service, on the Servers and components menu, expand BlackBerry Solution topology > BlackBerry Domain > Component view > Attachment > Connector.
2.Click one of the BlackBerry Attachment Connector instances.
3.On the Instance information tab, locate either the MDS Connection Service Instance name section or the Email (Exchange) Instance name section. Consider the following naming conventions:
•If you locate the section that is named MDS Connection Service Instance name, the BlackBerry MDS Connection Service connects to this BlackBerry Attachment Connector instance.
•If you locate the section that is named Email (Exchange) Instance name, the BlackBerry Enterprise Server connects to this BlackBerry Attachment Connector instance.
4.Click Edit instance.
5.Perform one of the following actions:
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