Contents

1 Overview: BlackBerry Enterprise Server.............................................................................................7

2 Planning a BlackBerry Enterprise Server installation..........................................................................8

Installing all BlackBerry Enterprise Server components on one computer..............................................................................8
Installing the BlackBerry Administration Service...................................................................................................................9
Installing the BlackBerry Attachment Service.......................................................................................................................9
Installing the BlackBerry Collaboration Service ..................................................................................................................10
Installing the BlackBerry MDS Connection Service..............................................................................................................10
Installing the BlackBerry Router.........................................................................................................................................11

3 Hardware requirements: BlackBerry Enterprise Server....................................................................12

4 System requirements......................................................................................................................14

System requirements: BlackBerry Enterprise Server...........................................................................................................14
System requirements: BlackBerry Administration Service and BlackBerry Web Desktop Manager.......................................15
System requirements: BlackBerry Enterprise Server databases...........................................................................................16
System requirements: BlackBerry Attachment Service .......................................................................................................18
System requirements: BlackBerry Collaboration Service.....................................................................................................19
System requirements: BlackBerry MDS Connection Service................................................................................................22
System requirements: BlackBerry Router ..........................................................................................................................23
System requirements for your organization's environment..................................................................................................23
System requirements: Computers for BlackBerry Web Desktop Manager and BlackBerry Administration Service users.......24
System requirements: Messaging server.............................................................................................................................26
System requirements: Firewall...........................................................................................................................................26
System requirements: Instant messaging server.................................................................................................................27
Supported features and environments................................................................................................................................27
Unsupported environments................................................................................................................................................28

5Preinstallation tasks........................................................................................................................30

Configuring a Microsoft Exchange 2010 messaging environment........................................................................................30
Create a Windows account that has a Microsoft Exchange 2010 mailbox .....................................................................30
Configure Microsoft Exchange 2010 permissions for the Windows account ..................................................................31
Increase the maximum number of connections to the Address Book service in Microsoft Exchange 2010.....................31
Turn off client throttling in Microsoft Exchange 2010....................................................................................................32
Configure a management role and scope for Microsoft Exchange Web Services............................................................32
Configure the BlackBerry Enterprise Server to run without public folders......................................................................33
Permit meeting requests from outside of your organization when using Microsoft Exchange Web Services for
Microsoft Exchange 2010............................................................................................................................................34
Configuring a Microsoft Exchange 2007 messaging environment........................................................................................34