• computer name and port number of the proxy server (if applicable)
• Add the blackberry.net domain to the permitted lists in the antivirus application or anti-spam application that the
messaging server or gateway uses.
• Verify that the computer has access to www.blackberry.com (optional).
• If your organization uses a proxy server for Internet access, get the credentials for the proxy server.
• Verify that you installed the appropriate languages and text services on the computer that you use to install the
BlackBerry Enterprise Server, including code page 20127 (US-ASCII) which is required for all supported languages.
• If you want to install Microsoft SQL Server 2008 R2 Express Edition on a computer that does not host any BlackBerry
Enterprise Server components, you can navigate to the Tools folder in the BlackBerry Enterprise Server installation files
and run Sqlexpr.exe.
• If you are installing the BlackBerry Administration Service, verify that the computers that host the BlackBerry
Administration Service and BlackBerry Configuration Database are not separated by a WAN bridge.
• If you are performing the installation on a computer that has more than one NIC, verify that the production NIC is first in
the bind order in the Windows network settings.
Install the BlackBerry Enterprise Server software
Note: To manage the BlackBerry Enterprise Server, you must install the BlackBerry Administration Service. You can install
the BlackBerry Administration Service on the computer that hosts the BlackBerry Enterprise Server or on a separate
computer. You must install the BlackBerry Administration Service if you create a BlackBerry Configuration Database and
you must also either install or upgrade the BlackBerry Administration Service on the computer that you perform the
installation process on in the BlackBerry Enterprise Server domain.
1. Log in to the computer that you want to install the BlackBerry Enterprise Server on using the Windows account that
you created and that has correct permissions. This account runs the BlackBerry Enterprise Server services.
2. In the BlackBerry Enterprise Server installation files, double-click setup.exe. If your operating system is Windows
Server 2008, run setup.exe as an administrator.
3. In the Setup type dialog box, select one of the following options:
• If this installation process is the first installation of BlackBerry Enterprise Server software in a BlackBerry
Enterprise Server domain, select Create a BlackBerry Configuration Database.
• For all other installations of the BlackBerry Enterprise Server software, select Use an existing BlackBerry
Configuration Database.
4. In the Setup options dialog box, you can select or remove BlackBerry Enterprise Server components from the
Additional Components list.
Installation and Configuration Guide Installing the BlackBerry Enterprise Server software
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