Caller ID (Caller IDentification)

Caller ID is a telephone service that allows the subscriber to see a display of the caller’s phone number as the telephone rings. It is a fast way to screen your calls. You can respond quickly to calls you missed, because Caller IDs are received and stored in your machine’s memory.

To get the Caller ID Service: apply for the Caller ID service at your local telephone company, if available.

Advantages of Caller ID

For Business

All businesses profit from a quicker response to customer calls. Businesses that provide mail order services, memory-lending services or provide confidential information, can protect themselves from false orders or acceptance of false identification.

At Home

Residential customers can protect themselves from unwanted calls.

How Does the Caller ID Work?

The Caller ID Appears on the Display When Your Telephone Rings

As your telephone rings, the display shows you the caller’s phone number. Once you pick up the handset, the caller’s ID disappears. You will see up to the first 16 characters of the number on the display.

Helpful Hints

If # UNAVAILABLE appears on the display, it means that the call came from outside your caller ID service area. *

If # WITHHELD appears on the display, it means the caller intentionally blocked the transmission of his/her ID. *

If no caller ID was transmitted to your fax machine, PICK UP PHONE will remain on the display.

* Depends on network Function.

Viewing Caller ID List

Caller ID memory stores information for up to thirty calls; when the thirty-first call comes in, information about the first call is erased. You can scroll through Caller ID information to review those calls made to your fax machine.

1Press Menu/Set, 0, 2.

2Press or to select DISPLAY ID and press Menu/Set. If the name was not received, it will not be displayed.

3Press or to scroll through the Caller ID memory to select the Caller ID you want to view and press Menu/Set.

The next screen shows the caller’s telephone number and the date and time of the call.

4Press or to return to the Caller ID listing—OR—Press Stop/Exit.

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