Manuals / Brother / Computer Equipment / All in One Printer

Brother FAX1 570MC, MFC 1970MC Fax-Back System, Brother Home Page on the World Wide Web

Models: FAX1 570MC MFC 1870MC MFC 1970MC

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C12H TroubleshootingA P T E R T W E L V E93 and Maintenance

Fax-Back System

Brother Customer Service has installed an easy-to-use Fax-Back System, so you can get instant answers to common technical questions and product information for all Brother products. This system is available 24 hours a day, 7 days a week. You can use the system to send faxes to any fax machine, not just the one from which you are calling.

If you can’t resolve difficulty with your FAX/MFC using this manual, call

our Fax-Back System, and follow the voice prompts to receive faxed instructions about using the system, and an index of Fax-Back subjects.

USA:1-800-521-2846

From within Canada: 1-800-681-9838

The Brother Fax-Back System number (USA only) has been preprogrammed on One Touch Key 01 .

Brother Home Page on the World Wide Web

You can find more information about Brother products, from product specification sheets to Frequently Asked Questions (FAQs), on the World Wide Web. Visit us at

http://www.brother.com

Brother Bulletin Board

Brother’s Bulletin Board Numbers are

USA:1-888-298-3616

From within Canada: 1-514-685-2040

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Brother FAX1 570MC, MFC 1970MC, MFC 1870MC Fax-Back System, Brother Home Page on the World Wide Web, Brother Bulletin Board

Contents

FAX 1570MC MFC 1870MC MFC 1970MC Year 2000 Compliant Table of Contents Inserting spaces Iii To erase an individual message To erase all messages Install Multi-Function Link Software Finding Information Using This ManualTest Sheet Procedures for USA only Fax Tones and Handshake About Fax Machines1570MC FAX 1570MC Control Panel OverviewMFC 1970MC MFC 1870MC and MFC 1970MC Control Panel OverviewUse caution when installing or modifying telephone lines Never install telephone wiring during a lightning stormFor MFC 1870MC and MFC 1970MC only Packing ListAttach the document support AssemblyChoosing a Location Attach paper support Install the printing cartridgeInstall paper Size Letter, Legal and A4 Weight 17 lb. -24 lb Connect the power cordAcceptable Paper Connect the handsetSpecial Line Considerations Connect the telephone lineRoll Over Phone Lines Two-Line Phone SystemConverting Telephone Wall Outlets Installing FAX/MFC, External Two-Line TAD Two-Line TelephoneMulti-Line Connections PBX If you are installing the FAX/MFC to work with a PBXSequence Custom Features on Your Phone LineConnecting an External Telephone Answering Device TAD Connections After the beep, leave a message or send a fax by pressing 5 Connecting an External TelephoneOutgoing Message OGM on External TAD Setting Date and Time Fax SettingsSetting Dialing Mode Tone/Pulse Entering Text Setting Station IDInserting spaces Special characters and symbolsMaking corrections Repeating lettersPress Function , 4 Storing One Touch Dial NumbersFAX or F/T or TEL-987 65 One Touch DialingSpeed Dialing Storing Speed Dial NumbersSPEED-DIAL? # Enter & SETSetup Groupgo Enter & SET Setting Up Groups for BroadcastingChanging One Touch Speed Dial Numbers Press Function , 4 , 3 . The screen displaysMemory Storage Setting Beeper LevelName Enter & SET Enter aUser-Friendly Programming Function ModeFAX NO. & Start Copy Press Copy Alternating DisplaysFunction Selection Table SET Auto Dial Factory Set More Info Interrupt H a P T E R F O U R Before you begin Sending FaxesManual Transmission Contrast SettingReceiving Faxes Select Answer ModeAutomatic Transmission Manual and Automatic Fax RedialRecord Fax/Tel Outgoing Announcement F/T OGM Easy ReceiveTo select or change your Answer Mode Setting Ring DelayRing Timexx SEC Setting F/T Ring TimeSpeaker Volume Setting Paper Size Ring VolumeSmoothing RCD PaperletterReductionauto Set when the screen displays your selection Stop to exitPrinting a Reduced Incoming Document Press Function , 5 , 5 . The screen displaysAnswering Calls with the Speaker Phone Making Voice CallsManual Dialing Hold One Touch DialingPause Tone/PulseSearching Telephone Index H a P T E R S I Quick Scan Fax Transmission Daily TimerInterrupting Timer and Poll Waiting Delayed TransmissionMemory 100% Enter FAX no Insert DocumentOverseas Mode Canceling a Delayed FaxCancel JOB Overseas ModeComment OFF Please Call Urgent Confidential Error Re-TransmissionComposing Electronic Cover Always Send Cover Cover Page Temporary SettingCoverpageoff Coverpageon User DefinedCall Reservation Using a Printed CoverComment OFF Please Call Urgent Confidential User Defined Call Reserveon Call ReserveoffNext-Fax Reservation Print Call Back MessageCall Backoff Call Backon NEXT-FAX ReservdFor F/T Fax/Tel Mode Only Multiple Resolution TransmissionOperation from Extension Telephone FAX/MFC starts to receive a faxRemote ACT.ON Distinctive RingingACT.CODE*51 DEACT.CODE#51Pick UP to SET SET ModeYou will see the first 16 characters of the number or name Caller IDPolling Setup to Poll Another FaxPollingoff Enter FAX no Press Start KEYSetup to Be Polled Poll Waiting Sequential Polling Report prints on completion Sequential PollingMultiple Copies Copy FunctionsReducing and Enlarging Copies CopiesH a P T E R S E V E N Message Center Message Center ModeSetting Up Message Center Flexible Memory SettingsRecording Message Center Outgoing Message Setting Message StorageMessage Indicators Activating Message Center ModeListening to Outgoing Message OGM Erasing Outgoing Message OGMPrint FAX? 1.YES 2.NO Playing Voice Messages and MemosPrinting a Fax Message Backup Print on Select & SET Backup Printing OptionPress 1 to erase the message Press 2 to cancel Erasing MessagesSetting Toll Saver Setting Maximum Time for Incoming MessagesPress Set Press 1 to erase-OR-Press 2 to cancel Erase ALL VOICE? Select & SETRecording a Memo ICM Recording MonitorRecording a Conversation Paging/Fax ForwardingProgramming a Fax Forwarding Number Programming Paging NumberRemote Retrieval Using Remote Access CodeChanging Remote Access Code Remote control commands Detail Operation Remote Control CommandsRetrieving Fax Messages Retrieving Memory Status ListDial pad to press 9 6 Changing Fax Forwarding NumberMessages forwarded, and then press H a P T E R E I G H T Start with a Plan Message Center ProVoice Setting Up Message Center ProRecording Voice Information In Memory Box Voice noREC/ERASE/PLAY? Playing Voice Message in Memory BoxErasing Voice Memory Box Passwordxxxx Recording Personal Mailbox OGM/PasswordPersonal Mailbox Playing Incoming Messages and Memo in Personal MailboxPress 1 to erase Press 2 to exit without erasing Erasing Incoming Messages and Memos From Personal MailboxReplace the handset Recording Memo in Personal MailboxPlaying Second Level OGM Recording Second Level OGMErasing Second Level OGM Press Erase Press Stop to exitPlaying First Level OGM Recording First Level OGMErasing First Level OGM MSG CTR PRO Select & SETTurning On Message Center Pro H a P T E R N I N E You can print the following lists and reports FAX/MFC ActivityACT.REPORT ALL Dial Activity Report Interval To print a reportTransmission Verification Xmit Report ACT.RPT.OFFStandard Telephone FCC Notices International Energy Star Compliance Statement Industry Canada Compliance State- ment For Canada Only Federal Commission Compliance No- tice For USA OnlyDo not use this product near water Important Safety InstructionsDo not touch a document during printing Trademarks Compilation and Publication Notice H a P T E R E L E V E N Brother Home Page on the World Wide Web Fax-Back SystemBrother Bulletin Board Brother’s Bulletin Board Numbers areCheck Paper Error MessagesCOMM.ERROR Clean UP ScannerConnection Fail Cover OpenPrinter Fault Machine Error Press Stop KEYContact Brother Customer Service at No RESPONSE/BUSYIf You Are Having Difficulty with Your FAX Scanner ErrorPoor Transmitting Quality Double Ring in F/T Mode For Customer ServiceH a P T E R T W E L V E Package Contents Before You Install Multi-Function LinkConnecting MFC 1870MC or MFC 1970MC to Your PC PC Configuration RequirementsThis is a page of all Brother support numbers Available OptionsAccessing the Software Installation Window Installing the Multi-Function Link SoftwareInstalling the Brother Software Overview of Basic Steps105 Viewing On-Line DocumentationH a P T E R T H I R T E E N Link and Visioneer PaperPort LE for Brother IntroductionRunning the Brother Software Multi-Function Link Sending a Fax from the Main Menu Sending a Fax from Your PCSending a Quick Fax Sending a Fax from a Windows Application 111 Receiving Faxes into the PCViewing Received Faxes Checklist for the MFCOn your PC Use or to select PC Primary Press Set Press Stop to exitScanning Options Scanning a DocumentScanning into the PaperPort Viewer ResolutionContrast Image TypeLink option For FAX 1570MC H a P T E R F I F T E E N Glossary L O S S a R Y 119 L O S S a R Y Public switched telephone network Automatic/Super Light/Super Dark manual settingDesktop facsimile transceiver ITU-TS Group27, 83 12768, 70 23, 2428, 33, 36 28, 3329, 66, 67 20, 9310, 88 65, 7317, 22 27, 3793, 103 62, 63102 Brother on the World Wide Web For Customer ServiceOrdering Accessories Supplies Visit us on the World Wide Web