Brother FAX1 570MC, MFC 1970MC, MFC 1870MC For Customer Service, Double Ring in F/T Mode

T R O U B L E S H O O T I N G A N D M A I N T E N A N C E 99

Handing

Incoming

Calls

Adjusting Settings

Double Ring in F/T Mode

The FAX/MFC knows the incoming call is not a fax so it is signaling you to answer the telephone call. Pick up the FAX/MFC’s handset or answer from an extension phone and press your FAX/MFC’s Remote Deactivation Code (default setting is #51).

Transferring a Fax Call to the FAX/MFC

If you answered at the FAX/MFC, press Start and hang up immediately. If you answered at an extension phone, press your Remote Activation Code (default setting is 51). When your FAX/MFC answers, hang up.

FAX/MFC “Hears” Voice as CNG Tone

If your FAX/MFC is set to Easy Receive On, and it answers voice calls by trying to receive a fax, try turning Easy Receive Off.

For Customer Service

USA:	1-800-284-4329 (voice)
	1-908-575-8790 (fax)
From within Canada:	1-800-853-6660 (voice)
	1-514-685-4898 (fax)
From within Montreal:	1-514-685-6464 (voice)