Brother MFC 1870MC, MFC 1970MC, FAX1 570MC owner manual Poor Transmitting Quality

98 C H A P T E R T W E L V E

Phone

Line or

Connections

Sending Faxes

FAX/MFC Does Not Answer When Called

Make sure the FAX/MFC is in the correct receiving mode for your setup (either FAX, F/T or MSG CTR). Check for dial tone. If possible, call your FAX/MFC to hear it answer. If there is still no answer, check the telephone line cord connection. Connect a standard telephone handset to the FAX/MFC telephone jack. If there is no ringing when you call your FAX/MFC, call your Telephone Company to check the line.

Dialing Does Not Work

Check for a dial tone. If there is no dial tone, see Suggestions for “No Dial Tone on the Handset”. Change the TONE/PULSE setting (see “Fax Settings”, p.17). Send a manual fax (press Speaker Phone or lift handset), and wait to hear fax receiving tones before pressing Start . This way you can hear if the problem is that the receiving machine does not answer.

No Dial Tone on the Handset

Press Speaker Phone . If you hear no dial tone, check telephone line cord connections at the FAX/MFC and wall jack. Check that the handset is connected to the FAX/MFC’s handset jack. Test the wall jack with another single line telephone. If no dial tone on the wall outlet, call your Telephone Company.

Poor Transmitting Quality

Try changing your resolution to FINE or SUPER FINE (see “Sending Faxes” pp. 31-33).

Try cleaning the white pressure bar of the scanner and the glass under the bar (see p. 94).

Transmission Verification Report says “Result: NG”

There is probably temporary noise or static on the line. Try sending the fax again. If the problem continues, call the Telephone Company to check your phone line.

Vertical Black Lines When Sending

If the copy you made shows the same problem, your scanner is dirty (see Cleaning the Scanner p. 95).