Manuals / Brother / Computer Equipment / All in One Printer

Brother MFC 1870MC Clean UP Scanner, Comm.Error, Connection Fail, Cover Open, Disconnected

Models: FAX1 570MC MFC 1870MC MFC 1970MC

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T R O U B L E S H O O T I N G A N D M A I N T E N A N C E	95
T R O U B L E S H O O T I N G A N D M A I N T E N A N C E

CLEAN UP SCANNER

The scanner is dirty; clean the white bar and the glass strip under the roller with isopropyl alcohol on a lint-free cloth. You’ll need to lift the two release levers to release the white bar; be sure to lock them in place when you’re through. During cleaning, unplug the power cord for safety.

COMM.ERROR

A poor quality phone line resulted in a communications error. Try the call again.

CONNECTION FAIL

You have requested a polling call from another party, but the other fax machine is not in Poll Waiting mode.

COVER OPEN

The cover is not completely closed.

DISCONNECTED

The other party has disconnected during a call or fax. Try calling the other party.

DOCUMENT JAM

The documents were not inserted or fed properly, or were too long or too short.

1Open the front cover.

2Lift the two release levers to release the white bar.

3Gently pull the document toward the front of the FAX/MFC.

Image 103

Brother MFC 1870MC, MFC 1970MC Clean UP Scanner, Comm.Error, Connection Fail, Cover Open, Disconnected, Document JAM

Contents

FAX 1570MC MFC 1870MC MFC 1970MC Year 2000 Compliant Table of Contents Inserting spaces Iii To erase an individual message To erase all messages Install Multi-Function Link Software Test Sheet Procedures for USA only Using This ManualFinding Information Fax Tones and Handshake About Fax Machines1570MC FAX 1570MC Control Panel OverviewMFC 1970MC MFC 1870MC and MFC 1970MC Control Panel OverviewUse caution when installing or modifying telephone lines Never install telephone wiring during a lightning stormFor MFC 1870MC and MFC 1970MC only Packing ListChoosing a Location AssemblyAttach the document support Attach paper support Install the printing cartridgeInstall paper Connect the handset Connect the power cordSize Letter, Legal and A4 Weight 17 lb. -24 lb Acceptable PaperTwo-Line Phone System Connect the telephone lineSpecial Line Considerations Roll Over Phone LinesConverting Telephone Wall Outlets Installing FAX/MFC, External Two-Line TAD Two-Line TelephoneMulti-Line Connections PBX If you are installing the FAX/MFC to work with a PBXConnecting an External Telephone Answering Device TAD Custom Features on Your Phone LineSequence Connections Outgoing Message OGM on External TAD Connecting an External TelephoneAfter the beep, leave a message or send a fax by pressing 5 Setting Dialing Mode Tone/Pulse Fax SettingsSetting Date and Time Entering Text Setting Station IDRepeating letters Special characters and symbolsInserting spaces Making correctionsPress Function , 4 Storing One Touch Dial NumbersFAX or F/T or TEL-987 65 One Touch DialingEnter & SET Storing Speed Dial NumbersSpeed Dialing SPEED-DIAL? #Press Function , 4 , 3 . The screen displays Setting Up Groups for BroadcastingSetup Groupgo Enter & SET Changing One Touch Speed Dial NumbersEnter a Setting Beeper LevelMemory Storage Name Enter & SETUser-Friendly Programming Function ModeFunction Selection Table Alternating DisplaysFAX NO. & Start Copy Press Copy SET Auto Dial Factory Set More Info Interrupt H a P T E R F O U R Before you begin Sending FaxesManual Transmission Contrast SettingManual and Automatic Fax Redial Select Answer ModeReceiving Faxes Automatic TransmissionRecord Fax/Tel Outgoing Announcement F/T OGM Easy ReceiveTo select or change your Answer Mode Setting Ring DelaySpeaker Volume Setting F/T Ring TimeRing Timexx SEC RCD Paperletter Ring VolumeSetting Paper Size SmoothingPress Function , 5 , 5 . The screen displays Set when the screen displays your selection Stop to exitReductionauto Printing a Reduced Incoming DocumentManual Dialing Making Voice CallsAnswering Calls with the Speaker Phone Tone/Pulse One Touch DialingHold PauseSearching Telephone Index H a P T E R S I Quick Scan Fax Transmission Daily TimerInsert Document Delayed TransmissionInterrupting Timer and Poll Waiting Memory 100% Enter FAX noOverseas Mode Canceling a Delayed FaxOverseas Mode Cancel JOBComposing Electronic Cover Error Re-TransmissionComment OFF Please Call Urgent Confidential User Defined Cover Page Temporary SettingAlways Send Cover Coverpageoff CoverpageonCall Reserveon Call Reserveoff Using a Printed CoverCall Reservation Comment OFF Please Call Urgent Confidential User DefinedNEXT-FAX Reservd Print Call Back MessageNext-Fax Reservation Call Backoff Call BackonFAX/MFC starts to receive a fax Multiple Resolution TransmissionFor F/T Fax/Tel Mode Only Operation from Extension TelephoneDEACT.CODE#51 Distinctive RingingRemote ACT.ON ACT.CODE*51Pick UP to SET SET ModeYou will see the first 16 characters of the number or name Caller IDEnter FAX no Press Start KEY Setup to Poll Another FaxPolling PollingoffSetup to Be Polled Poll Waiting Sequential Polling Report prints on completion Sequential PollingCopies Copy FunctionsMultiple Copies Reducing and Enlarging CopiesH a P T E R S E V E N Message Center Message Center ModeSetting Up Message Center Flexible Memory SettingsRecording Message Center Outgoing Message Setting Message StorageErasing Outgoing Message OGM Activating Message Center ModeMessage Indicators Listening to Outgoing Message OGMPrinting a Fax Message Playing Voice Messages and MemosPrint FAX? 1.YES 2.NO Erasing Messages Backup Printing OptionBackup Print on Select & SET Press 1 to erase the message Press 2 to cancelErase ALL VOICE? Select & SET Setting Maximum Time for Incoming MessagesSetting Toll Saver Press Set Press 1 to erase-OR-Press 2 to cancelPaging/Fax Forwarding ICM Recording MonitorRecording a Memo Recording a ConversationProgramming a Fax Forwarding Number Programming Paging NumberChanging Remote Access Code Using Remote Access CodeRemote Retrieval Remote control commands Detail Operation Remote Control CommandsRetrieving Fax Messages Retrieving Memory Status ListMessages forwarded, and then press Changing Fax Forwarding NumberDial pad to press 9 6 H a P T E R E I G H T Start with a Plan Message Center ProVoice no Setting Up Message Center ProVoice Recording Voice Information In Memory BoxErasing Voice Memory Box Playing Voice Message in Memory BoxREC/ERASE/PLAY? Playing Incoming Messages and Memo in Personal Mailbox Recording Personal Mailbox OGM/PasswordPasswordxxxx Personal MailboxPress 1 to erase Press 2 to exit without erasing Erasing Incoming Messages and Memos From Personal MailboxReplace the handset Recording Memo in Personal MailboxPress Erase Press Stop to exit Recording Second Level OGMPlaying Second Level OGM Erasing Second Level OGMMSG CTR PRO Select & SET Recording First Level OGMPlaying First Level OGM Erasing First Level OGMTurning On Message Center Pro H a P T E R N I N E ACT.REPORT ALL Dial FAX/MFC ActivityYou can print the following lists and reports ACT.RPT.OFF To print a reportActivity Report Interval Transmission Verification Xmit ReportStandard Telephone FCC Notices International Energy Star Compliance Statement Industry Canada Compliance State- ment For Canada Only Federal Commission Compliance No- tice For USA OnlyDo not use this product near water Important Safety InstructionsDo not touch a document during printing Trademarks Compilation and Publication Notice H a P T E R E L E V E N Brother’s Bulletin Board Numbers are Fax-Back SystemBrother Home Page on the World Wide Web Brother Bulletin BoardCheck Paper Error MessagesCover Open Clean UP ScannerCOMM.ERROR Connection FailNo RESPONSE/BUSY Machine Error Press Stop KEYPrinter Fault Contact Brother Customer Service atIf You Are Having Difficulty with Your FAX Scanner ErrorPoor Transmitting Quality Double Ring in F/T Mode For Customer ServiceH a P T E R T W E L V E Package Contents Before You Install Multi-Function LinkConnecting MFC 1870MC or MFC 1970MC to Your PC PC Configuration RequirementsThis is a page of all Brother support numbers Available OptionsOverview of Basic Steps Installing the Multi-Function Link SoftwareAccessing the Software Installation Window Installing the Brother Software105 Viewing On-Line DocumentationH a P T E R T H I R T E E N Running the Brother Software IntroductionLink and Visioneer PaperPort LE for Brother Multi-Function Link Sending a Quick Fax Sending a Fax from Your PCSending a Fax from the Main Menu Sending a Fax from a Windows Application 111 Receiving Faxes into the PCUse or to select PC Primary Press Set Press Stop to exit Checklist for the MFCViewing Received Faxes On your PCScanning Options Scanning a DocumentImage Type ResolutionScanning into the PaperPort Viewer ContrastLink option For FAX 1570MC H a P T E R F I F T E E N Glossary L O S S a R Y 119 L O S S a R Y ITU-TS Group Automatic/Super Light/Super Dark manual settingPublic switched telephone network Desktop facsimile transceiver23, 24 12727, 83 68, 7020, 93 28, 3328, 33, 36 29, 66, 6727, 37 65, 7310, 88 17, 22102 62, 6393, 103 Brother on the World Wide Web For Customer ServiceOrdering Accessories Supplies Visit us on the World Wide Web