Difficulty with Operation

If you think there is a problem with your machine, make a copy first. If the copy looks good, the problem is probably not your machine. Check the difficulties below and follow the troubleshooting tips.

DIFFICULTY

SUGGESTIONS

 

Printing or Receiving Faxes

 

 

 

 

 

 

Condensed Print and

If your copy looks good, you probably had a bad connection, with

 

 

Horizontal Streaks;

static or interference on the phone line. Ask the other party to send

 

Top and Bottom of Sentences

a fax again. If the copy looks bad, clean the scanner area. If there is

 

Cut Off

still a problem, call Brother dealer for service.

 

 

 

 

Vertical Black Lines When

The sender’s scanner may be dirty. Ask the sender to make a copy

 

 

Receiving

to see if the problem is with the sending machine. Try receiving

 

 

from another fax machine. If the problem continues, contact the

 

 

Brother dealer for service.

 

 

 

 

 

Phone Line or Connections

 

 

 

 

 

 

Fax Machine Does Not

Make sure the machine is in the correct receiving mode for your

 

 

Answer When Called

setup (either FAX, F/T (FAX/TEL) or TAD). Check for dial tone. If

 

 

possible, call your machine to hear it answer. If there is still no

 

 

 

answer, check the telephone line cord connection. Connect a

 

 

 

standard telephone handset to the machine’s telephone jack. If there

 

 

 

is no ringing when you call your machine, call your Telephone

 

 

 

Company to check the line.

 

 

 

 

 

 

No Dial Tone on the Handset

Press Speaker Phone––OR––Lift the handset. If you hear no dial

 

 

tone, check telephone line cord connections at the machine and wall

 

 

 

 

jack. Check that the handset is connected to the machine’s handset

 

jack. Test the wall jack with another single line telephone. If no dial

 

tone on the wall outlet, call your Telephone Company.

 

 

 

 

Sending Faxes

 

 

 

 

 

 

Poor Transmitting Quality

Try changing your resolution to FINE or SUPERFINE (See

 

“Resolution” on page 21 ). Make a copy to verify the machine’s

 

scanner operation.

 

 

 

Dialling Does Not Work

Check for a dial tone.

 

Change TONE/PULSE setting (See “Setting the Dialling Mode

 

(Tone/Pulse)” on page 8 ).

 

Check all line cord connections.

 

Check power cord connection.

 

Send a manual fax by pressing Speaker PhoneOR—Lifting

 

the handset, and dialling the number. Wait to hear fax receiving

 

tones before pressing Start.

 

 

 

 

MAINTENANCE

Troubleshooting and Maintenance 69

Page 75
Image 75
Brother T76, T74 Difficulty with Operation, Sending Faxes, Change TONE/PULSE setting See Setting the Dialling Mode