Chapter 4: Troubleshooting

4.3TROUBLESHOOTING CHECKLIST

If the 2E4X-27 is not working properly, refer to Table 4-4for a checklist of possible problems, causes, and recommended actions to resolve the problem.

Table 4-4 Troubleshooting Checklist

Problem

Possible Cause

Recommended Action

 

 

 

 

 

 

All LEDs are OFF.

Loss of power.

Check for proper connection

 

 

of the power cable and its

 

 

access to a live outlet.

 

 

 

 

Installed improperly.

Check the installation.

 

 

 

No Local

Autobaud is enabled.

Press ENTER (RETURN)

Management

 

(may take up to four times).

Password screen.

 

 

Terminal setup is not

Refer to Chapter 5 for proper

 

 

correct.

setup procedures.

 

 

 

 

Improper console cable

Refer to Appendix A for

 

used.

proper console port pinouts.

 

 

 

Cannot contact the

Improper Community

Refer to Chapter 5

device from in-band

Names Table.

for Community Names Table

management.

 

setup.

 

 

 

 

IP address not assigned.

Refer to Chapter 5 for IP

 

 

address assignment

 

 

procedure.

 

 

 

 

Port is disabled.

Enable port.

 

 

 

 

No link to device.

Check link to device.

 

 

 

Port(s) goes into

Loop condition detected.

1. Review the network design

standby for no

 

and delete unnecessary

apparent reason.

 

loops.

 

 

2. Call the Cabletron Systems

 

 

Global Call Center if the

 

 

problem continues.

 

 

 

User parameters (IP

Mode switch (7), NVRAM

1. Reenter the lost

address, Device and

Reset, was changed

parameters as necessary.

Module name, etc.)

sometime before either

2. Call the Cabletron Systems

were lost when the

cycling power or

Global Call Center if the

2E4X-27 power was

pressing the RESET

problem continues.

cycled or the front

button causing the

 

panel RESET button

user-entered parameters

 

was pressed.

to reset to factory default

 

 

settings.

 

 

 

 

4-6

2E42-27/2E42-27R/2E43-27/2E43-27R User’s Guide

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Cabletron Systems 2E43-27R, 2E42-27R manual Troubleshooting Checklist