Message

 

Action

Auto head align has failed.

z A4/Letter-sized paper is not loaded on the Auto Sheet Feeder.

 

Press [OK] on the machine to clear the error, then load one sheet of A4/

 

Letter-sized paper in the Auto Sheet Feeder.

 

Automatic Print Head alignment cannot be performed using paper from

 

the Cassette. For automatic Print Head alignment, always load paper in

 

the Auto Sheet Feeder.

 

 

z Print Head nozzles are clogged. Press [OK] to resolve the error. Print

 

the nozzle check pattern to check the status of the Print Head.

 

z The Paper Output Slot has been exposed to a strong light source

 

preventing current Print Head alignment. Press [OK] to resolve the

 

error. Align the Print Head so the Paper Output Slot will not be exposed

 

directly to a strong light source.

 

After carrying out the above measures, if the problem continues after

 

aligning the Print Head again, press [OK] to resolve the error, and then

 

perform manual Print Head alignment. For details on manual Print Head

 

alignment, see “Adjusting the Print Head Manually” on page 130.

****

An error requiring servicing might have occurred. Turn off the machine,

Error code

and unplug the power cord of the machine from the power supply. After a

while, plug the power cord of the machine back in, turn on the machine,

 

 

and then reconnect the camera to the machine. If the same error occurs,

 

contact the Canon Customer Care Center.

 

 

Scanner is not operating correctly.

Turn OFF the machine then remove the plug from the outlet. Wait a while,

 

and then try restoring the power. If this does not solve the problem,

 

contact the Canon Customer Care Center.

 

 

Release the scanner lock switch and

The Scanner Lock Switch is not released. Slide the Scanner Lock Switch

turn the power off and back on.

to the release position

, press [ON/OFF] to turn the machine off. Then,

 

turn the power back on.

 

 

If this error still remains, contact the Canon Customer Care Center.

 

 

 

Chapter 12

Troubleshooting

129