Error Message On Camera | Action |
No Ink | You can check the machine status according to the way the ink tank lamps |
| (red) flash. |
| Check the status of each lamp and take the appropriate action to clear the |
| error. See “Getting the Ink Level Information” on page 108. |
| When the ink tank lamp is off: |
| z The ink tank may not be installed properly. Install the appropriate ink |
| tank. |
| z The ink tank may not be compatible with this machine. |
| Install the appropriate ink tank. See “Replacing an Ink Tank” on |
| page 108. |
| When the ink tank lamp flashes fast (about one second): |
| z The ink has run out. |
| Replace the ink tank, and close the Scanning Unit (Printer Cover). |
| If printing is in progress and you want to continue printing, select |
| “Continue”*1 in the display on your camera with the ink tank installed. |
| Then printing can continue under the ink out condition. Replace the |
| empty ink tank immediately after the printing. The machine may be |
| damaged if printing is continued under the ink out condition. |
| Note |
| If multiple ink tank lamps are flashing, check how fast they flash. Fast |
| flashing (about one second) indicates the ink is empty. Slow flashing (about |
| three seconds) indicates ink is low. For details on different flashing speeds, |
| see “Knowing When to Replace Ink Tank” on page 109. |
| z Some ink tanks are not installed in place, or more than one ink tanks of |
| the same color are installed. |
| Confirm that the ink tanks are installed in the appropriate positions. See |
| “Replacing an Ink Tank” on page 108. |
|
|
Ink error/No ink | The ink tank that was once empty is installed. Replace the ink tank. |
| Printing under the situation may damage the Print Head. Canon shall not be |
| liable for any machine malfunction or damage caused by refilled ink tanks. |
| If you want to continue printing with the refilled ink tank installed, press and |
| hold [Stop/Reset] for at least 5 seconds, and then release it. |
| Using refilled ink tanks are memorized. |
| * This operation will release the function for detecting the remaining ink |
| level. |
|
|
Hardware Error/No ink | Ink tank errors have occurred. Replace the ink tank. |
| See “Replacing an Ink Tank” on page 108. |
|
|
Printer error | An error requiring servicing might have occurred. |
| Disconnect the cable between the machine and the camera, turn off the |
| machine, and unplug the power cord of the machine from the power supply. |
| After a while, plug the power cord of the machine back in, turn on the |
| machine, and then reconnect the camera to the machine. If the same error |
| occurs, contact the Canon Customer Care Center. |
|
|
*1 To resume printing, you can press [OK] on the machine instead of selecting Continue.
Chapter 12 | Troubleshooting | 145 |