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Canon IJ Network Scan Utility is | Confirm that the Canon IJ Network Scan Utility is enabled. |
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disabled. |
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| enable it. |
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| If the Canon IJ Network Scan Utility icon is not displayed on the task tray, |
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| click [Start], select [All Programs] (or [Programs]), [Canon IJ Network |
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| Utilities], [Canon IJ Network Scan Utility], and then [Canon IJ Network |
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| Scan Utility]. |
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| Click the Canon IJ Network Scan Utility icon on the menu bar and set it to |
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| on. |
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Cannot Scan Films |
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Cause | Action | |
ScanGear MP and MP Navigator | z When scanning in the Simple Mode in ScanGear MP, select [Negative | |
settings are not set for scanning | Film (Color)] or [Positive Film (Color)] in the [Select Source] category. | |
film. | ||
z When scanning in the Advanced Mode in ScanGear MP, select [Color | ||
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| Negative Film], [Color Positive Film], [Monochrome Negative Film], | |
| [Monochrome Positive Film] in the [Select Source] category. | |
| z When scanning on the MP Navigator, scan using [Scan Film]. | |
Resolution setting is too high and | If the Output Resolution is set to too high, scanning takes a long time or | |
scanning is slow. | the computer seems to be freezing. If this happens, lower the Output | |
| Resolution and rescan. | |
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Thumbnail Display does not display correctly after previewing
Cause | Action |
You are attempting to scan film with | If thumbnails are not displayed properly after previewing with ScanGear |
extremely dark or bright contents./ | MP, scan in the Advanced Mode. For more information, refer to the Scan |
The spaces between frames are | Guide. |
extremely narrow (0.08" / 2 mm is |
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standard). |
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Cannot obtain a clean scan, colors scan incorrectly
Cause | Action |
Film condition is poor due to faded | In the ScanGear MP’s Advanced Mode/Image Settings, correct the image |
colors. | using the [Fading Correction] and [Grain Correction] functions. |
| Note |
| If a print out of an image does not appear satisfactory or the same as what |
| you see on the monitor, you may need to change the print settings, or the |
| machine itself may have engaged in problems. See “Ink Does Not Come |
| Out/Printing is Blurred/Colors are Wrong/White Streaks/Straight Lines are |
| Misaligned/Cannot Print to End of Job” on page 132. |
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156 | Troubleshooting | Chapter 12 |