Cannot Print Properly from a Photo Index Sheet

Cause

Action

<Failed to scan Photo Index Sheet.>

z Confirm the orientation and position of the Photo Index Sheet on the

is displayed.

Platen Glass. See “Printing by Using the Photo Index Sheet” on

 

 

page 61.

 

z Make sure that the Platen Glass or Photo Index Sheet is not dirty. See

 

“Printing by Using the Photo Index Sheet” on page 61.

 

z Make sure all required circles on the Photo Index Sheet are filled in. If

 

the filled circles on the sheet are not marked dark enough, the machine

 

may not read the settings.

 

 

Cannot Print Properly from the Digital Camera

The following are the possible errors that may occur when printing directly from a digital still camera or digital video camcorder*, and the countermeasures to eliminate them.

*Hereafter, the digital still camera and digital video camcorder are collectively called a digital camera or camera.

Note

zPictBridge or Canon Bubble Jet Direct compatible digital cameras can be connected to your machine for direct printing.

zThis section describes errors that are indicated on Canon-brand PictBridge- or Bubble Jet Direct compatible cameras. The error messages and operations may vary depending on the camera you are using. If you are using a non-Canon PictBridge compatible camera and not sure how to clear the printer error from the camera, confirm the message displayed on the LCD of the machine and clear the error. For clearing an error from the machine, see “An Error Message is Displayed on the LCD” on page 127.

zA communication time out occurs if printing takes a long time or if it takes too much time to send data. This may stop printing. In such cases, disconnect the cable between the machine and the camera, and reconnect the cable between the machine and the camera. Then, turn the camera on, if it does not automatically turn on. If the problem is still unresolved, select some other photo and check if it can be printed or not.

zSome PictBridge compatible devices may need to be switched to printing mode before connecting them to the machine. Also, it may need to be turned on manually or switched to replay mode after connected to the machine. Refer to the instruction manuals supplied with your PictBridge compatible device and take the necessary steps before connection.

zThe Print Head nozzles may be clogged if printing becomes faint or colors are incorrect. See “When Printing Becomes Faint or Colors are Incorrect” on page 114.

zIf the paper is curled or its surface is scratched during printing, make sure that you are using the correct type of paper. If this error occurs even when you are using the correct type of paper, see “If printing surface abrasion is not resolved even after taking the actions above:” on page 139.

zFor the errors indicated on the camera and their solution, also refer to the user’s manual of the camera. For other troubles with a digital camera, contact the manufacturer of the camera.

Chapter 12

Troubleshooting

143