Cannot Scan Films
Cause | Action |
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Film guide not correctly placed on | Insert the film in the film guide supplied for this machine and place it in | |
the Platen Glass. | the correct position on the Platen Glass. |
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The Document Cover is not closed. | Close the Document Cover properly. |
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You have not removed the FAU | Remove the FAU Protective Sheet from under the Document Cover. | |
Protective Sheet. |
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The Scanner Lock Switch is not | Slide the Scanner Lock Switch to the release position | , press [ON/OFF] |
released. | to turn the machine off. Then, turn the power back on. |
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Cannot obtain a clean scan, colors scan incorrectly
Cause | Action |
Dust or dirt is stuck to the Platen | Remove the dust or dirt from the Platen Glass or the FAU Lamp. See |
Glass or on the FAU Lamp. | “Cleaning Your Machine” on page 121. |
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Dirt is stuck to the film. | Wipe the film with a cloth then set it again. |
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Film condition is poor due to faded | Scan using <Fade restoration>. See “Memory card and Photo/film modes” |
colors. | on page 38. |
| Note |
| If a print out of an image does not appear satisfactory or the same as what |
| you see on the monitor, you may need to change the print settings, or the |
| machine itself may have engaged in problems. See “Ink Does Not Come |
| Out/Printing is Blurred/Colors are Wrong/White Streaks/Straight Lines are |
| Misaligned/Cannot Print to End of Job” on page 132. |
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If the slide mounts are white then | Use black mounts, or mask the slide mount with a black frame. |
light reflected off them will show up. |
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Frames are not detected correctly
Cause | Action |
Film is out of position. | Reposition the film in the film guide so that the frame of the guide does |
| not obscure them. |
| Note |
| It may not be improved even if repositioning the film depending on the |
| film. In that case, scan from the computer. For details, refer to the Scan |
| Guide. |
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Chapter 12 | Troubleshooting | 131 |