Cannot Print Properly through Wireless
Communication
The following are the causes of trouble may occur when printing through infrared communication between a mobile phone and the machine. They do not apply to troubles when printing from a computer over a wireless LAN.
For the trouble when printing through Bluetooth communication, refer to the Bluetooth User’s Guide.
Cause | Action |
The installation place, distance, | When printing through infrared communication, confirm that the infrared |
and/or angle is improper. | communication ports on both the machine and the mobile phone are placed |
| to face each other at the proper angle and distance, and that there is |
| nothing to block the communication between them, and then try printing |
| again. The proper distance and angle for communication vary depending |
| on the specifications of your mobile phone and on external environment. |
| Place the machine within 7.87" / 20 cm from the mobile phone for proper |
| communication. |
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During infrared communication, | If infrared communication between the infrared ports of the machine and |
infrared rays were interrupted or | the mobile phone is interrupted by any obstacle for ten and several |
another infrared communication | seconds or longer during printing, the paper on which data is being printed |
device is operating nearby. | is ejected and the machine is reset. Remove the obstacle and retry printing. |
| If an infrared communication device is operating nearby, interference can |
| occur and fail in printing the document to the end. While printing a |
| document through infrared communication, do not operate another infrared |
| communication device, such as a remote controller of a TV, nearby. |
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The version of the infrared | The infrared communication function of the machine is only compatible |
communication port being used is | with mobile phones with IrDA compliant infrared communication ports. |
not compatible with IrDA. | Printing through infrared communication cannot be performed by any other |
| types of mobile phones. |
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146 | Troubleshooting | Chapter 12 |