Cause |
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Unnecessary print jobs are queued./ | Restart your computer. It may solve the problem. | ||||
Computer problems | Delete an undesired print job, if there is any. Use Canon IJ Status Monitor | ||||
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| in Windows or Printer Setup Utility (or Print Center) in Macintosh for the | ||||
| deletion. | ||||
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| 1. | Open the printer properties dialog box. | |||
| 2. | Click the [Maintenance] tab and then [View Printer Status]. | |||
| 3. | Click [Display Print Queue]. | |||
| 4. | Select [Cancel All Documents] in the Printer menu. | |||
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| Note | ||
| In Windows Me or Windows 98 | ||||
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| Click to select an undesired document and select [Purge Print | ||
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| Documents] in the [Printer] menu. | ||
| In Windows XP or Windows 2000 | ||||
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| [Cancel All Documents] may not be selected. | ||
| 5. | When the confirmation message is displayed, click [Yes]. | |||
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| The print job is deleted. | ||
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| 1. | Select [Applications] from the [Go] menu. | |||
| 2. | ||||
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| When using Mac OS X v.10.2, | ||
| 3. | ||||
| [Printer List]. | ||||
| 4. | Click to select an undesired document and click . | |||
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| The print job is deleted. | ||
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The machine has been printing | If so, the Print Head will overheat. To protect the Print Head, printing will | ||||
continuously over a long period. | stop temporarily and resume after a period of time. Interrupt printing when | ||||
| appropriate, turn OFF the machine, and wait at least 15 minutes. | ||||
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| Caution | ||
| The area around the Print Head may become extremely hot. Do not under | ||||
| any circumstances touch it. | ||||
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You are printing | If you are printing | ||||
documents such as photographs or | take time, and printing will appear to have stopped depending on your | ||||
illustrations. | computer or environment. Wait until data is processed. If you are printing | ||||
| a document with a large printing area (with small margins) or are printing | ||||
| multiple sets, printing may stop to allow the ink time to dry. | ||||
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Incorrect page size is selected. | Ensure that the page size setting matches the size of the paper loaded in | ||||
| the machine: | ||||
| z Check the Page Size setting from within your application to ensure that | ||||
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| it matches the size of the paper loaded. | ||
| z Check [Page Size] on the [Page Setup] tab in the printer properties | ||||
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| dialog box of the printer driver (Windows) or the [Page Setup] dialog | ||
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| box of the printer driver (Macintosh) to ensure that it matches the size | ||
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| of the paper loaded. | ||
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134 | Troubleshooting | Chapter 12 |