Cause | Action |
The MAC address filtering or the IP | On the access point, additionally register the IP address or MAC address |
address filtering is configured on | of the machine and the computer, or disable the MAC address filtering or |
the access point. | the IP address filtering. |
|
|
The access control is set to the | Print out the network setting information and verify if the access control |
machine. | with IP address or MAC address is enabled on the machine. For details on |
| printing the network setting information, see “Printing Out Network |
| Setting Information” of “Changing and Confirming Network Settings” in |
| the Network Guide. |
| If the machine is configured to use the access control, register the IP |
| address or the MAC address of your computer to the machine. For details |
| on settings, see “Changing the Settings in the [Access Control] Tab |
| (Windows)” or “Changing the Settings in the [Access Control] Tab |
| (Macintosh)” of “Changing and Confirming Network Settings” in the |
| Network Guide. |
|
|
When an Error is Displayed Regarding Automatic Duplex Printing
Cause | Action |
|
|
The correct media size is not | Check the Page Size setting from within your application software to |
selected in the printer driver. | ensure that it matches the size of the paper loaded. |
| Check [Page Size] on the [Page Setup] tab in the printer properties dialog |
| box (Windows) or the [Page Setup] dialog box (Macintosh) to ensure that it |
| matches the size of the paper loaded. |
| The page sizes that can be used for Automatic Duplex Printing are Letter, |
| A4, B5, A5, and 5" x 7" / 127.0 x 177.8 mm. Check that the page size of the |
| loaded paper is correct. |
Note
To print on both sides of the page manually, follow the procedure below.
On the [Page Setup] tab, clear the [Automatic] check box. Then try printing again.
The manual duplex printing function cannot be used.
Error No.: 300 is Displayed
Cause | Action |
The machine is not ready. | Ensure that the lamp on the Operation Panel lights. |
| If the lamp on the Operation Panel is off, turn the machine on. |
| While [COPY] is flashing, the machine is initializing. Wait until [COPY] |
| stops flashing and stays lit. |
| When the Alarm Lamp lights orange, an error may occur in the machine. |
| For details on how to resolve the error, see “An Error Message is |
| Displayed on the LCD” on page 127. |
|
|
Machine is not properly connected. | Ensure that the printer cable is securely connected to the computer. |
| z If using a switching hub or other device, disconnect the machine and |
| reconnect it directly to the computer and try printing again. If |
| successful, the problem may have been with the device. |
| z There could also be a problem with the cable(s). Replace the cable(s) |
| and try printing again. |
|
|
160 | Troubleshooting | Chapter 12 |