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PR-01715, PR-01716 Cover Open
Possible Cause: The cover was not closed securely or was opened during
printing.
Solution: Push down firmly on the front edge of the cover until it clicks
closed.

If the cover does not close...

•Open the printer and make sure the print ribbon cartridge is installed
correctly.
•Check for any items inside the printer, such as a cleaning roller that is out
of place. Fix any problems that you see.
•Make sure that no cards are stuck in the printer. Remove any cards from
inside the printer.
•Make sure the printhead cartridge is installed correctly. The cover will not
close if the printhead cartridge is not installed correctly.
•Make sure that nothing outside the printer prevents the cover from
closing.
If you cannot fix the problem, contact your service provider for assistance.

Related Topics:

“Loading print ribbon” on page 7