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Cleaning the printer rollers
The printer rollers move the card during printing operations. Clean the rollers, using the cleaning pen supplied with the printer, when problems occur such as:
•Repeated card jams
•Cards are not being picked, repeatedly
•Colors are not aligned on the printed card
1Clean the pick roller:
a Open the input hopper and remove all cards from the input hopper.
b Remove the cap from the cleaning pen. Hold the end of the cleaning pen against the pick roller.
c Use the LCD panel to run a cleaning card. See “Cleaning the printer” on page 39. Do not insert a cleaning card! The printer moves rollers when it attempts to pick the card.
d Move the cleaning pen over the surface of the pick roller.
e Lightly wipe any dirt from the end of the cleaning pen onto a clean cloth or paper. Move the cleaning pen to another area of the roller.
f Repeat steps c through e until no more dirt appears on the pen.
2Clean the permanent cleaning rollers (at location 1) following the same procedure used for the pick rollers.
