Datacard Group SP Series manual IS-01206 No Card Picked, Card was not picked successfully

Models: SP Series

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IS-01206 No Card Picked

A card was not picked successfully.

Possible Cause 1: The input hopper is empty.

Solution 1: Fan the edges of the cards so the printer picks one card at a time and then load cards in the input hopper. Push the input hopper cover closed until it latches.

Possible Cause 2: One or two cards are jammed going into the printer.

Solution 2 a: Release the stuck card(s). Fan the cards in the input hopper again to separate them.

Solution 2 b: Cleaning liquid is making cards slip on the pick roller. Wait one or two minutes with the input hopper open to allow the pick roller to dry.

If the problem occurs again, run a cleaning card, change the cleaning sleeve, and then clean the rollers in the printer.

Related Topics:

“Loading cards” on page 5 “Cleaning the printer” on page 39 “Cleaning the printer rollers” on page 41

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Datacard Group SP Series manual IS-01206 No Card Picked, Card was not picked successfully