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SY-01325 Data Error

The options or supplies installed do not match settings or card data.

Possible Cause 1: The printer has an unidentified ribbon installed and a full-color card was sent to the printer.

Solution 1: The printer can only print one color if it cannot identify the ribbon. To print full-color cards, install a Datacard SP Series full-color print ribbon.

Possible Cause 2: A different type of print ribbon (such as from YMCKT to

KT) was installed when the "PR-01726" message was displayed.

Solution 2a: To print all cards in progress, install a ribbon that is the same type as the previous ribbon.

Solution 2b: To use the newly installed ribbon, cancel the current card and all cards in progress. Send the cards to print again. The printer driver will prepare the card data for the new ribbon type.

Possible Cause 3: You have made a choice, especially in SmartDriver

Diagnostics, that the printer does not support.

Solution 3: Use SmartDriver Diagnostics with the guidance of your service provider.

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Datacard Group SP Series manual SY-01325 Data Error