SY-01332 Hardware Error

General printer fault.

Possible Cause 1: The printhead cable is not attached to the printhead cartridge.

Solution 1: Power off the printer. Make sure the printhead cable is fully seated in the printhead cartridge. Close the printer and power it on.

Possible Cause 2: The printer identified a problem while it was running a diagnostic test.

Solution 2: Power the printer off and on.

If you cannot fix the problem, contact your service provider for assistance.

Related Topics:

See SP Series Info Central for details about connecting the printhead if needed.

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Datacard Group SP Series manual SY-01332 Hardware Error, General printer fault